FaceTime phone call requirements

To make and receive phone calls on your Mac (OS X 10.9 or later required), make sure of the following:

• Your iPhone has iOS 8 or later installed. See the Apple Support article Update your iPhone, iPad, or iPod touch.

• Your iPhone and Mac are on the same Wi-Fi network and connected to the internet.

• You’re signed in with the same Apple ID on your Mac and iPhone, and FaceTime is turned on in iCloud preferences or settings. See the Apple Support article Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch.

• Your iPhone and Mac have Wi-Fi Calling turned on. Wi-Fi Calling isn’t available on some Mac models.