iPhone Screen Repair

Accidents happen. If your screen gets cracked, we can help.

Support options

Bring it in

Make an appointment at an Apple Store or an Apple Authorised Service Provider. The technicians at all these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts. The repairs are backed by Apple.

Make sure you know your Apple ID and password, and back up your iPhone before you get a repair. 

Send it in

Contact us and we’ll send a box right away to collect your iPhone. You can then arrange to ship it to an Apple Repair Centre at your convenience. 

For a smoother repair process, prepare your iPhone before service. Learn how below.

Start a service request
Learn how to get your iPhone ready for repair

What to expect

Some locations offer same-day screen repairs. If you send your iPhone directly to an Apple Repair Centre or if your technician needs to ship it for you, it will be returned or ready for pickup in approximately 10 days.

iPhone screen replacement costs in Australia

The repair pricing in this chart only applies to screen damage. If you have any other damage to your iPhone, you'll pay additional costs.  If your iPhone screen repair is covered by AppleCare+, you'll pay a service fee.

The out-of-warranty prices below only apply to repairs made by Apple. Apple Authorised Service Providers may set their own prices. 

iPhone 12 Screen repair (out of warranty)
iPhone 12 Pro A$ 439
iPhone 12 A$ 439
iPhone 11 Screen repair (out of warranty)
iPhone 11 Pro Max A$ 519
iPhone 11 Pro A$ 439
iPhone 11 A$ 309
iPhone X Screen repair (out of warranty)
iPhone XS Max A$ 519
iPhone XS A$ 439
iPhone X A$ 439
iPhone XR A$ 309
iPhone 8 Screen repair (out of warranty)
iPhone 8 Plus A$ 279
iPhone 8 A$ 249
iPhone 7 Screen repair (out of warranty)
iPhone 7 Plus A$ 279
iPhone 7 A$ 249
iPhone 6 Screen repair (out of warranty)
iPhone 6s Plus A$ 279
iPhone 6s A$ 249
iPhone 6 Plus A$ 249
iPhone 6 A$ 219
iPhone SE and iPhone 5 Screen repair (out of warranty)
iPhone SE (2nd generation) A$ 219
iPhone SE A$ 219
iPhone 5s A$ 219
iPhone 5c A$ 219

See other iPhone repair pricing

All prices are in Australian dollars and include GST.  If your iPhone requires shipping, we'll add an additional A$ 19.95  shipping fee to the listed service price. Accidental damage isn't covered by the Apple warranty. If your screen fails due to a manufacturing defect, it may be covered by the Apple warranty, an AppleCare+ plan or consumer law.

Is your iPhone covered by AppleCare+?

If you have an AppleCare+ plan, you can use it to cover screen repair. AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee. If you don't have an AppleCare+ plan, you'll pay the out-of-warranty fee.

iPhone model Screen repair 
(AppleCare+ service fee)
All eligible iPhone models A$ 45

All prices are in Australian dollars and include GST.

Not sure if you're covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.

Learn more about AppleCare+


Genuine parts

Genuine Apple Parts are critical to a quality repair. Visit an Apple Store or an Apple Authorised Service Provider to make sure you get your product back working the way it should.

More information

Learn more about iPhone Repair and Service
Check the status of your iPhone repair
See exchange and repair programs

Warranty and legal

Read the Apple Limited Warranty
Learn more about consumer law
Update your proof of purchase
Check your coverage status
Read the Apple privacy policy