iPhone Repair and Service

        

Screen repair

You can repair a cracked iPhone screen at an Apple Store or one of our Apple Authorised Service Providers.

All of these locations use genuine Apple parts and precision equipment to ensure that your screen works like new after it's repaired. Some locations offer same-day service. 

Make an appointment or request service
See screen repair pricing

Battery replacement

If your battery has an issue that's covered by the Apple Limited Warranty, AppleCare+ or consumer law, we'll service your iPhone at no additional cost. 

Our warranty doesn’t cover batteries that wear down from normal use. If your battery wears down, we offer out-of-warranty battery service for a fee.

If you have AppleCare+, it covers your iPhone for no additional charge if your product's battery holds less than 80 per cent of its original capacity. We might need to test your product to find the cause of your battery issue.

Make an appointment or request service
See battery replacement pricing

Other iPhone repairs

Do you need a repair for other issues like the Home button, liquid damage or an accessory?

  • If your iPhone issue is covered by the Apple warranty, AppleCare+ or consumer law, there's no charge. This does not include accidental damage, which requires a fee.
  • If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection. Each incident has a service fee, as shown below.
  • If your iPhone was damaged and you don't have AppleCare+, your repair fee will vary, depending on the repair, up to the out-of-warranty fee below. These out-of-warranty prices are for repairs made by Apple. Apple Authorised Service Providers may set their own fees.

Not sure if you're covered? Check if you have AppleCare+ by entering your iPhone serial number.

Learn more about AppleCare+ for iPhone

Other iPhone repair costs in Australia

Out-of-warranty prices only apply to repairs made by Apple. Apple Authorised Service Providers may set their own prices. 

iPhone 12 Other damage (out of warranty)
iPhone 12 Pro A$ 859
iPhone 12 A$ 699
iPhone 11 Other damage (out of warranty)
iPhone 11 Pro Max A$ 939
Phone 11 Pro A$ 859
iPhone 11 A$ 629
iPhone X Other damage (out of warranty)
iPhone XS Max A$ 939
iPhone XS A$ 859
iPhone X A$ 859
iPhone XR A$ 629
iPhone 8 Other damage (out of warranty)
iPhone 8 Plus A$ 629
iPhone 8 A$ 569
iPhone 7 Other damage (out of warranty)
iPhone 7 Plus A$ 569
iPhone 7 A$ 489
iPhone 6 Other damage (out of warranty)
iPhone 6s Plus A$ 499
iPhone 6s A$ 449
iPhone 6 Plus A$ 499
iPhone 6 A$ 449

iPhone SE

 Other damage (out of warranty)
iPhone SE (2nd generation) A$ 439
iPhone SE A$ 439

iPhone 5

Other damage (out of warranty)

iPhone 5s

A$ 439

iPhone 5c

A$ 439

All fees are in Australian dollars and include GST. If your iPhone is out of warranty and requires shipping, we'll add an additional A$ 19.95  shipping fee to the listed service price.

 

Is your iPhone covered by AppleCare+?

AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee. 

If you don't have AppleCare+, you'll pay the out-of-warranty fee for that type of repair.

iPhone Model

Screen repair only
(AppleCare+ service fee)
Other damage
(AppleCare+ service fee)

All eligible iPhone models

A$ 45

A$ 149

Not sure if you're covered? Check if you have AppleCare+ coverage by entering your iPhone serial number. 

Learn more about AppleCare+

See out-of-warranty fees for iPhone screen repair

Genuine parts

Genuine Apple Parts are critical to a quality repair. Visit an Apple Store or an Apple Authorised Service Provider to make sure you get your product back working the way it should.

Apple accessories

Apple-branded accessories, including the power adaptor, are covered by our warranty and consumer law. The Apple-branded accessories that come in the box with your product are also covered by your AppleCare+ plan. For details, contact your carrier, Apple or an Apple Authorised Service Provider.

Read the Apple Limited Warranty for accessories
Contact Apple Support

Get ready for your repair

Before you get service for your iPhone, you'll need to take a few steps to protect your data, such as making a backup and turning off Find My iPhone.

Learn how to get your iPhone ready for repair

Express Replacement Service

Express Replacement Service is a benefit of your AppleCare+ plan.

Use your AppleCare+ coverage to replace your iPhone quickly