iPhone Repair and Service

        

Screen repair

You can repair a cracked iPhone screen at an Apple Store or one of our Apple Authorised Service Providers.

All of these locations use genuine Apple parts and precision equipment to ensure that your screen works like new after it's repaired. Some locations offer same-day service. 

Make an appointment or request service
See screen repair pricing

Battery replacement

You can get your iPhone battery replaced at an Apple Store or an Apple Authorised Service Provider. Our authorised locations use genuine Apple parts.

The Apple Limited Warranty covers a battery that fails from a defect in manufacturing, but it doesn't cover batteries that wear out from normal use. The cost to replace a battery depends on your iPhone model and if the issue is covered by warranty, AppleCare+ or consumer law.

If your iPhone is covered by an AppleCare plan and the battery holds less than 80 percent of its original capacity, we'll service your product at no charge.

Make an appointment or request service
See battery replacement pricing

Other iPhone repairs

Do you need a repair for other issues like the Home button, liquid damage or an accessory?

  • If your iPhone issue is covered by the Apple warranty, AppleCare+ or consumer law, there's no charge. This does not include accidental damage, which requires a fee.
  • If your iPhone was damaged and you have AppleCare+, the coverage includes two incidents of accidental damage. Each incident has a service fee, as shown below.
  • If your iPhone was damaged and you don't have AppleCare+, your repair fee will vary, depending on the repair, up to the out-of-warranty fee below. These out-of-warranty prices are for repairs made by Apple. Apple Authorised Service Providers may set their own fees.

Not sure if you're covered? Check if you have AppleCare+ by entering your iPhone serial number.

Other iPhone repair costs in Australia

The out-of-warranty prices apply only to repairs made by Apple. Apple Authorised Service Providers may set their own prices. 

iPhone model Other damage (with AppleCare+) Other damage (out of warranty)
iPhone 11 Pro Max A$ 149 A$ 969
iPhone 11 Pro A$ 149 A$ 889
iPhone 11 A$ 149 A$ 649
iPhone XS Max A$ 149 A$ 969
iPhone XS
A$ 149 A$ 889
iPhone X A$ 149 A$ 889
iPhone XR A$ 149 A$ 649
iPhone 8 Plus A$ 149 A$ 649
iPhone 8 A$ 149 A$ 569
iPhone 7 Plus A$ 149 A$ 569
iPhone 7 A$ 149 A$ 489
iPhone 6s Plus A$ 149 A$ 499
iPhone 6s A$ 149 A$ 449
iPhone 6 Plus A$ 149 A$ 499
iPhone 6 A$ 149 A$ 449
iPhone SE, iPhone 5s, iPhone 5c A$ 149 A$ 409

All fees are in Australian dollars and include GST. If your iPad is out of warranty and requires shipping, we'll add an additional A$ 19.95 shipping fee to the listed service price. 

Learn more about AppleCare+ for iPhone

Genuine parts

Genuine Apple Parts are critical to a quality repair. Visit an Apple Store or an Apple Authorised Service Provider to make sure you get your product back working the way it should.

Apple accessories

Apple-branded accessories, including the power adaptor, are covered by our warranty and consumer law. The Apple-branded accessories that come in the box with your product are also covered by your AppleCare+ plan. For details, contact your carrier, Apple or an Apple Authorised Service Provider.

Read the Apple Limited Warranty for accessories
Contact Apple Support

Get ready for your repair

Before you get service for your iPhone, you'll need to take a few steps to protect your data, such as making a backup and turning off Find My iPhone.

Learn how to get your iPhone ready for repair

Express Replacement Service

Express Replacement Service is a benefit of your AppleCare+ plan.

Use your AppleCare+ coverage to replace your iPhone quickly