Table of Contents

• Welcome
• Overview
  • Intro to Apple School Manager
  • Program requirements
  • Sign up
  • Participate in beta features
• Get support and provide feedback
  • Get support
  • Provide feedback
• Set up your organisation
  • Edit preferences
  • Configure locations
• Integrate identity providers
  • Manage domains
    • Link to new domains
    • About domain conflicts
    • Disconnect federation from a domain
  • Use federated authentication
    • Intro to federated authentication
    • Intro to Google Workspace
    • Use federated authentication with Google Workspace
    • Intro to Microsoft Azure AD
    • Use federated authentication with MS Azure AD
    • Resolve Apple ID conflicts
    • Get notified about username conflicts
    • Change a user’s domain information
    • Transfer Apple services when federating
  • Sync user directories
    • Sync users from Google Workspace
      • Sync users from Google Workspace
      • Resolve Google Workspace user account conflicts in Apple School Manager
    • Sync users from Microsoft Azure AD
      • Azure AD sync requirements
      • Sync users from Azure AD
      • Resolve SCIM user account conflicts
      • Delete Azure AD accounts
      • Manage SCIM tokens
      • Disconnect the SCIM connection
      • Troubleshooting the SCIM connection
  • Integrate your SIS
  • Use SFTP to import user accounts
    • Import accounts
    • Edit SFTP sign-in information
    • About .csv templates
      • Template information for importing records
      • Best practices for merging data
      • Students template
      • Staff template
      • Courses template
      • Classes template
      • Rosters template
      • Locations template
      • MDM information template
• Manage users
  • Use Managed Apple IDs
    • Use Managed Apple IDs
    • Managed Apple ID features for students and instructors
    • Use Sign in with Apple
  • Work with users and passwords
    • Intro to users
    • Manually add users
    • Inspect a user account
    • Manage existing users
    • Set password policies
    • Create or reset user passwords
  • Assign roles and privileges
    • Intro to roles and privileges
    • View and assign roles
    • Add Content Managers to locations
  • Verification codes and phone numbers
    • Send verification codes
    • Add or reset verification phone numbers
• Purchase content
  • Intro to purchasing content
  • Review content payment and billing information
  • Select and purchase content
  • Learn about Custom apps
  • Manage content tokens
  • Transfer licences
  • Migrate content tokens
  • Invite VPP purchasers
  • Plan for migration to Apps and Books
• Manage devices
  • Device workflow
  • Add devices to your organisation
    • Manage device suppliers
    • View device information
    • Get device order progress reports
    • Add devices from Apple Configurator
    • Manage MDM servers
      • Intro to MDM servers
      • Link to a third-party MDM server
      • Edit a third-party MDM server configuration
      • Delete a third-party MDM server
  • MDM server assignments
    • Review device assignments
    • Assign, reassign or unassign devices
    • Assign a device that was serviced or replaced
  • Release and lock devices and sign out users
    • Release devices
    • Sign users out of devices
• Use Shared iPad
  • Create Shared iPad passcodes
  • Sign in to Shared iPad
  • Shared iPad and Managed Apple IDs
  • Sign federated users out of devices
• Work with Classroom and Classwork
  • Manually create a class
  • User accounts and Classwork
    • Manage student progress
    • Improve Classwork
    • Manage user requests
• Searching and activity notifications
  • How to search
  • View activity
• Appendices
  • Read log files
  • Keyboard shortcuts
• Document revision history
• Copyright