If you can't connect your iPad to your Magic Keyboard, Magic Keyboard Folio, Smart Keyboard or Smart Keyboard Folio

Find out what to do if your Magic Keyboard, Magic Keyboard Folio, Smart Keyboard or Smart Keyboard Folio doesn't respond to your typing or trackpad input.

Match your iPad to a compatible keyboard

For Magic Keyboard for iPad Pro, you’ll need one of these:

  • iPad Pro 13‑inch (M4)

  • iPad Pro 11‑inch (M4)

For Magic Keyboard or Smart Keyboard Folio, you’ll need one of these:

  • iPad Air 13‑inch (M2)

  • iPad Air 11-inch (M2)

  • iPad Air (4th or 5th generation)

  • iPad Pro 12.9-inch (3rd, 4th, 5th or 6th generation)

  • iPad Pro 11-inch (1st, 2nd, 3rd or 4th generation)

For Smart Keyboard, you’ll need one of these:

  • iPad (7th, 8th or 9th generation)

  • iPad Air (3rd generation)

  • iPad Pro 9.7-inch

  • iPad Pro 10.5-inch

  • iPad Pro 12.9-inch (1st or 2nd generation)

Magic Keyboard Folio for iPad (10th generation) only works with iPad (10th generation).

Follow these steps

  1. Update your iPad to the latest version of iPadOS. Go to Settings and tap the Software Update Available notification. If you can't see a notification, go to General > Software Update to see if an update is available.

    Sofware update panel open under Settings on iPad

    • If you're using Magic Keyboard, make sure that you have iPadOS 14.5 or later.

  2. Remove any other iPad case or cover if you're using Magic Keyboard or Smart Keyboard Folio.

  3. Connect your Magic Keyboard or Smart Keyboard/Smart Keyboard Folio.

  4. If your keyboard doesn’t immediately respond, restart your iPad.

  5. With a soft, lint-free cloth, clean the Smart Connector on the keyboard and on the back or edge of your iPad. Find out about the Smart Connector.

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