Set up a card in Wallet to travel on public transport with Apple Pay

Choose a card to pay for travel with Apple Pay and learn how to turn on Express Travel.

What you need to set up a card in Wallet to travel on public transport

What you need to use Express Travel

If you use your public transport agency's app

When you download your public transport agency's app, you might be able to use it for additional services, like the following:

  • Set up a new public transport card
  • Transfer the balance of your virtual card
  • Add funds to your public transport card

You might need to contact your public transport agency to see if you can add funds to your public transport card in their app.

Set up a card in Wallet for Express Travel

You can set up an eligible card in Wallet to use for Express Travel.3 Check with your public transport agency to see which cards are eligible to use for Express Travel in Wallet. Just follow these steps to set up an eligible payment card or public transport card in Wallet:

Set up a new payment card

To set up a credit, debit or prepaid card for Express Travel with Apple Pay, follow these steps:

For iPhone

  1. Open the Wallet app on your iPhone and tap the add button The Add button.
  2. Follow the steps to add a new card.
  3. Tap Next.
  4. Turn on Express Travel for your new card.

For Apple Watch

  1. Open the Apple Watch app on your iPhone and tap the My Watch tab.
  2. Tap Wallet & Apple Pay, then tap Add Card.
  3. Follow the steps to add a new card, then tap Next.
  4. Turn on Express Travel for your new card.

Set up a new public transport card in Wallet

You can set up a new public transport card to use for Express Travel with Apple Pay in Wallet:

  1. Check that the Region on your device is correct.
    • On your iPhone, go to Settings > General > Language & Region, then scroll down to Region.
    • For your Apple Watch, open the Watch app on your iPhone and tap the My Watch tab. Then tap General > Language & Region and check your Region.
  2. Open the Wallet app on your iPhone.
  3. Tap the add button The Add button, then tap Continue.
  4. Tap your city's public transport card, then choose an amount to put on the card and tap Add.4
  5. Follow the steps to create a new transit card on your iPhone.
  6. Turn on Express Travel for your new public transport card.

Public transport card use might be limited based on regional availability. Some public transport cards might not be available in your area. You might need to contact your public transport agency to see if adding travel cards to Wallet is supported in your city or region.

The first public transport card that you add to Wallet automatically becomes your Express Travel card. You can change your Express Travel card in Wallet at any time.

After your card is set up in Wallet, you might be able to add money to your public transport card. Just open Wallet on your iPhone or Apple Watch, tap your public transport card, then tap Add Money. If you don't see Add Money, contact your local public transport agency to see how you can add money to your travel card in Wallet.

Transfer the balance of your physical public transport card to Wallet

First, make sure that the Region on your device is correct:

  • For iPhone, go to Settings > General > Language & Region, then scroll down to Region.
  • For Apple Watch, open the Watch app on your iPhone and tap the My Watch tab. Then tap General > Language & Region and check your Region.

When your Region is set, follow these steps:

For iPhone

  1. Open the Wallet app and tap the add button The Add button, then tap Continue.
  2. Tap the name of the public transport card you want to add.
  3. Tap Transfer Existing Card.
  4. Enter the 4 or 5 digits of your card number and other required information that you're asked to enter.5
  5. Rest the top of your iPhone on the public transport card until you see "Card Added" on the screen. This process could take a few minutes to complete.

 

For Apple Watch

  1. Open the Apple Watch app on your iPhone.
  2. Scroll down and tap Wallet & Apple Pay.
  3. Tap Add Card, then tap Continue.
  4. Tap the name of the public transport card you want to add.
  5. Tap Transfer Existing Card.
  6. Follow the steps to transfer the balance.

When you transfer your balance to Wallet, your physical card might no longer work. If you don't see the public transport card you're looking for, it might not be available in your area.

If you see "No card detected" or "Could not add card"

If your iPhone has a case, take off the case or remove any metal that might come between your iPhone and your physical card. Then, try to transfer your card to Wallet again. Make sure that the top of your iPhone is resting on your physical card and remains still.

Turn on Express Travel

When you turn on Express Travel for a card, you can quickly pay for journeys without using Face ID, Touch ID or a passcode. Here's how to turn on Express Travel for a payment card or public transport card:

For iPhone

  1. Open the Settings app on your iPhone.
  2. Tap Wallet & Apple Pay, then tap Express Travel Card.
  3. Select a card, then authenticate with Face ID, Touch ID or your passcode.

For Apple Watch

  1. Open the Watch App app on your iPhone and select the My Watch tab.
  2. Tap Wallet & Apple Pay, then tap Express Travel Card.
  3. Select a card, then authenticate with your Apple Watch passcode.

How to move your public transport card

Unlike credit and debit cards in Wallet, public transport cards can only exist on one device at a time.2 You can move your public transport card from your iPhone to your Apple Watch or you can move your public transport card from an older iPhone to a new iPhone.

How to move your travel card from your iPhone to your Apple Watch

  1. Open the Watch app on your iPhone and tap the My Watch tab. If you have multiple watches, choose one.
  2. Scroll down and tap Wallet & Apple Pay.
  3. Scroll down to the travel card that you want to move to your Apple Watch.
  4. Then, tap the Add button next to the card.

You can use the Watch app to move your card back to your iPhone when you aren't travelling.

How to move your public transport card to a new iPhone

  1. On your current iPhone, open the Wallet app and tap your public transport card.
  2. Tap the more button .
  3. Scroll down and tap Remove This Card, then tap Remove.
  4. On your new iPhone, open the Wallet app and tap the add button .
  5. Under Travel Cards, tap your public transport card.
  6. Add your public transport card to the new iPhone.

  1. If you sign out of iCloud or turn off Face ID, Touch ID or your passcode on your iPhone or Apple Watch, all credit, debit and travel cards are removed from that device. When you remove a public transport card from any device, the remaining balance will be stored and available to be transferred to the same or another iPhone or Apple Watch that is connected to a network and signed into iCloud with the same Apple ID.
  2. Apple Pay isn't available for children under 13. Age varies by country or region.
  3. In some locations where you can pay for travel using a payment card in the Wallet app, Express Travel might automatically be turned on for your device. See where you can use Express Travel to pay for journeys with Apple Pay.
  4. A Hong Kong-issued Visa, Mastercard or UnionPay card that you use with Apple Pay is required to purchase or top up an Octopus card in the Wallet app. If you have a credit or debit card that wasn't issued in Hong Kong, use the Octopus App for Tourists app instead.
  5. In Hong Kong, your Date of birth and Hong Kong ID are required for personalised Octopus cards and cards with Automatic Add Value Service (AAVS) turned on.
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