If your organisation currently uses the Device Enrolment Program (DEP), you need to upgrade to Apple Business Manager. If your organisation only uses the Volume Purchase Program (VPP), you can enrol in Apple Business Manager and then invite existing VPP Purchasers to your new Apple Business Manager account.
Apple Business Manager lets you buy content and configure automatic device enrolment in your mobile device management (MDM) solution. Apple Business Manager is accessible on the web, and is designed for technology managers and IT administrators.
Review this information before you upgrade to Apple Business Manager.
Upgrade to Apple Business Manager
To upgrade to Apple Business Manager*, sign in to business.apple.com using your Apple Deployment Programs Agent account, then follow the instructions. The upgrade process only takes a few minutes.
After you upgrade, Apple Business Manager will have all of your:
- Account credentials
- MDM servers
- MDM devices
- Server tokens
- Device orders
- Other items associated with your account
After you complete the upgrade, use the Apple Business Manager portal to access your data. You won’t have access to the Apple Deployment Programs website after you upgrade.
Enrol in Apple Business Manager
To enrol in Apple Business Manager, go to business.apple.com and click Enrol Now. You'll need to provide information about your business, including your D-U-N-S number and an email address that hasn't been used as an Apple ID for any Apple service or website.
Choose a domain for Managed Apple IDs
When you enrol in or upgrade to Apple Business Manager, you'll be asked to enter your organisation’s website. Apple Business Manager uses the website you enter and will create a reserved domain as the default domain for your Managed Apple IDs. For example, if your website is www.mycompany.com, your Managed Apple IDs will look like email@example.com.
Your Apple Business Manager Administrator can change the default domain after upgrading as well as add additional domains. Any domains that are added after enrolling must be verified before they can be used for Managed Apple IDs.
Invite VPP Purchasers to Apple Business Manager
Your organisation might have one or more separate VPP accounts. After you enrol in, or upgrade to Apple Business Manager, you can invite them to your new Apple Business Manager account. Learn how to invite VPP Purchasers to Apple Business Manager.
Changes to roles for Apple Business Manager
Apple Business Manager introduces some changes to the roles that you assign to your users.
Agents are now Administrators
With Apple Deployment Programs, Agent was the highest level of administrative access. Agents had the ability to accept the Apple Deployment Programs Terms and Conditions on behalf of your organisation.
In Apple Business Manager, this role is now called Administrator. Your organisation can have up to five Administrators in Apple Business Manager.
Admins are now Managers
In Apple Deployment Programs, there were Admins for DEP and VPP. When upgrading to Apple Business Manager, existing Admins are converted to Managers. The table below shows how Admin roles convert to Manager roles:
Role in Apple Deployment Programs
Role in Apple Business Manager
Admin who can create and edit other Admins
A single user can have multiple roles in Apple Business Manager. If your user was an Admin for more than one program, they’ll be assigned all roles that apply in Apple Business Manager. The Administrator or People Manager can add, remove or change Manager roles after you upgrade.
Managed Apple IDs for all roles
When your previous Agent and Admins sign in to Apple Business Manager for the first time, their Apple IDs are converted into Managed Apple IDs. If their accounts weren’t previously set up with two-factor authentication, they should set it up at that time.
Learn how to set up and use Apple Business Manager.
* To upgrade to Apple Business Manager, you need a Mac with Safari version 8 or later, or a PC with Microsoft Edge version 25.10 or later.