Upgrade from Apple Deployment Programs and the Volume Purchase Program

Upgrade now to Apple School Manager or Apple Business Manager to continue managing Apple devices and purchasing apps and books.

If you used Apple's Device Enrolment programs, including the Device Enrolment Program or Volume Purchase Program (VPP), upgrade your organisation to Apple Business Manager or Apple School Manager. Apple Business Manager and Apple School Manager let you buy content, configure automatic device enrolment in your mobile device management (MDM) solution and create accounts for students, instructors and staff.

Upgrade to Apple School Manager

If your education organisation used the Device Enrolment Program or VPP, you can upgrade to Apple School Manager.

To upgrade to Apple School Manager,* sign in to school.apple.com using your Apple Deployment Programs Agent account, then follow the onscreen instructions.

Upgrade to Apple Business Manager

If your business organisation used the Device Enrolment Program, you can upgrade to Apple Business Manager.

To upgrade to Apple Business Manager,* sign in to business.apple.com using your Apple Deployment Programs Agent account, then follow the instructions.

If your organisation only used the VPP, you can enrol in Apple Business Manager You'll need to provide information about your business, including your D-U-N-S number and an email address that hasn't been used as an Apple ID for any Apple service or website.

After you've upgraded

After you've upgraded, Apple Business Manager or Apple School Manager will have all of your:

• Accounts

• Account credentials

• MDM servers

• MDM devices

• Server tokens

• Device orders

• Other items associated with your account

Inviting VPP purchasers

Your organisation may have one or more separate VPP accounts. After you've enrolled in, or upgraded to, Apple Business Manager or Apple School Manager, you can invite VPP purchasers to your new account. Find out how to invite VPP purchasers to Apple School Manager and Apple Business Manager.

Eligible accounts

You can invite any of the following accounts to Apple School Manager or Apple Business Manager:

• Program Facilitators: These accounts were created before February 2014.

• Agent accounts: These accounts were used to enrol in VPP for Education or Business at the Apple Deployment Programs website in February 2014 or later.

• Admin accounts: These accounts were created at the Apple Deployment Programs website but they were only used for VPP for Education or Business.

You can only invite accounts that meet all of the following requirements:

• Purchaser is of the same enrolment type (Education or Business)

• Purchaser uses the same D-U-N-S numbers (Business only)

• Purchaser is from the same country or region

• Purchaser has access to VPP for Education or Business and is not already a Managed Apple ID

• Purchaser has never had access to the Device Enrolment Program

Changes to roles

Apple Business Manager and Apple School Manager introduce some changes to the roles that you assign to your users.

With Apple Deployment Programs, Agent was the highest level of administrative access. In Apple Business Manager and Apple School Manager, this role is now called Administrator. Your organisation can have up to five Administrators.

Other Apple Deployment roles will be invited as Managers. The Administrator or People Manager can add, remove or change roles after you've upgraded. All of these roles, including Administrators, are Managed Apple IDs.

Managed Apple IDs for all roles

When your previous Agent and Admins sign in to Apple Business Manager or Apple School Manager for the first time, their Apple IDs will be converted into Managed Apple IDs. If their accounts weren't previously set up with two-factor authentication, they will set it up at that time.

Learn more

• Migrate to Apps and Books in Apple School Manager and in Apple Business Manager

• Apple School Manager User Guide

• Apple Business Manager User Guide

• Education Support (PSP)

• Apple Business Manager Support (PSP)