How to delete an app that has a configuration profile on your iPhone, iPad, or iPod touch

     

Apple has removed a few apps from the App Store that install root certificates that could allow monitoring of data. This monitoring could be used to compromise SSL/TLS security solutions. If you have one of these apps installed on your device, delete both the app and its associated configuration profile to make sure your data remains protected.

Delete both the app and its configuration profile

To delete an app and its configuration profile, follow these steps.  

  1. Delete the App. 
    • Tap and hold on the app until it jiggles.
    • Then tap   in the upper-left corner of the app to delete it. If you see a message that says, "Deleting [app name] will also delete all of its data," tap Delete.
  2. Delete the configuration profile that came with the app. 
    • Go to Settings > General > Device Management, tap on the app’s configuration profile.
    • Then tap Delete Profile. If asked, enter your device passcode, then tap Delete.
  3. Restart your iPhone, iPad, or iPod touch.

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