Check your Apple Watch connection
If you don't get notifications, messages, or calls on your Apple Watch, your Apple Watch and iPhone might not be connected. When your devices disconnect, appears on your watch face. To see if you're connected, you can also swipe up on the watch face to open Control Center. When your Apple Watch connects again, appears. Try the steps below to connect your devices.
Try to connect your Apple Watch and iPhone again
- Keep your Apple Watch and paired iPhone close together to make sure that they're in range.
- On your iPhone, make sure that Airplane Mode is off and that Wi-Fi and Bluetooth are on. To check, swipe up to open Control Center.
- If you see on your watch face, Airplane Mode is on. Swipe up to open Control Center, then turn Airplane Mode off.
- Restart your Apple Watch and iPhone.
Unpair your devices, then pair them again
If your Apple Watch still can't connect, unpair your devices, then pair them again:
- On your Apple Watch, tap Settings > General > Reset > Erase All Content and Settings.
- On your iPhone, open the Apple Watch app, tap the My Watch tab, then tap your watch at the top of the screen. Tap next to the watch that you want to unpair, then tap Unpair Apple Watch > Apple Watch > Unpair Apple Watch.
- Pair your Apple Watch and iPhone again.
If you still need help, contact Apple Support.
- If you want to connect your Apple Watch to a new iPhone, you can transfer your Apple Watch and its content to your new iPhone.
- If you forgot your passcode, you can try to unlock your Apple Watch.
- If your Apple Watch won't charge, learn what to do.