If your Apple Watch won't charge or it won't turn on

Learn how to find out if your Apple Watch is charging, and get help with charging issues.

Find out if your Apple Watch is charging

When you connect your Apple Watch to its charging cable and a power source, a lightning bolt green lightning bolt should appear on the screen.

If your Apple Watch with watchOS 9 is in Low Power Mode, the icons, time and day displayed below will all appear in yellow.

Apple Watch showing charging icon 

Apple Watch showing time 

Apple Watch showing charging screen 

If your watch requires charging, a red lightning bolt red lightning bolt will appear on the screen. (You may need to press the side button to make the watch face appear.) When your watch is charging, the red lightning bolt red lightning bolt will change to a green or yellow lightning bolt green lightning bolt. If your screen is blank or the charging cable icon and a red lightning bolt red lightning bolt appear on the screen, charge your watch for up to 30 minutes. 

Apple Watch showing icon that indicates the watch needs to be connected to a power source 

Apple Watch showing that the watch has been connected to a power source

Apple Watch showing Power Reserve mode 

Get help if your Apple Watch won't charge

If your Apple Watch won't charge, or a message on your watch says that charging with this accessory isn't supported, try these tips: 

  • Make sure you're using the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable that came with your Apple Watch.
  • Make sure you plug the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable all the way into the USB Power Adaptor, then make sure that you plug the adaptor all the way into a power socket.
  • If you use a third-party charging stand, use the charging cable that was delivered in the box with your Apple Watch.
  • Completely remove any plastic wrap from both sides of the charger. 
    Apple Watch charging cable
  • Make sure the back of your Apple Watch and the magnetic charger are clean.
  • Reposition the back of your Apple Watch on the charger. When the charger's magnets have aligned correctly with your Apple Watch, a green or yellow lightning bolt green lightning bolt should appear on the watch face.*
  • Try a different Apple Watch Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable, and a different USB Power Adaptor. If your Apple Watch has run out of power, you may need to wait a few minutes for the lightning bolt green lightning bolt to appear after you've started charging your device. 
  • If your Apple Watch still won't charge, force it to restart. Press and hold both the side button and Digital Crown for at least 10 seconds, or until the Apple logo appears.

* If you use the Apple Watch Magnetic Charging Dock or the Apple MagSafe Duo Charger with a larger Apple Watch model (44mm, 45mm, or 49mm), you may need to adjust the charger's position. Adjust the charger to a different angle, or lay it completely flat, to make sure its magnets align with the magnets in your watch. If you have Apple Watch Ultra and it won't connect reliably with these charging devices even when they're lying flat, try removing the watch's band before placing the watch on the charger.

Learn more

If you still need help, contact Apple Support.

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