If your iCloud Photos aren’t syncing to your device

If your photos or videos won’t sync to iCloud Photos on your device, find out how to check the status of your photo library and what to do if you see a status message. 

Check the status of your library in Photos

If your photos aren’t syncing, check the status bar in the Photos app for a status message, then follow the onscreen directions or find out what your status message means

On your iPhone or iPad

  1. Open the Photos app. 
  2. In the Library tab, tap All Photos.
  3. Scroll to the bottom to see the status bar. 
    The status bar at the bottom of the Photos app shows that three items are syncing to iCloud.

On your Mac

  1. Open the Photos app.
  2. Select Library in the Photos sidebar.
  3. Click All Photos in the toolbar at the top of the window, then scroll to the bottom.

What your status message means

If your iCloud Photos aren’t syncing, do not turn iCloud Photos off. Syncing with iCloud may be paused for a variety of reasons, including if you’ve turned on certain device settings or need more iCloud storage.

If you see Saving Mobile Data or Low Mobile Data Mode

iCloud Photos will automatically pause syncing until you’re connected to Wi-Fi for a variety of reasons. If this happens, you may see a status message and the option to Sync Now. To sync your photos to iCloud, tap Sync Now. Or turn off Low Data Mode

If you see Saving Battery Power or Low Power Mode

iCloud Photos will temporarily pause syncing if your device is on Low Power Mode or if it’s low on power. To sync your photos to iCloud, you can charge your device’s battery, turn off Low Power Mode or tap Sync Now next to the status message.

If you see Waiting to Sync

If you see a status message that says Waiting to Sync, make sure your device is connected to the internet and wait a few minutes for the sync to be completed.

If your iCloud storage is full or almost full

If you exceed your iCloud storage limit, photos and videos won’t sync to iCloud and your library won’t stay up to date across your devices. To continue using iCloud Photos, you can upgrade your storage plan or reduce the amount of storage that you’re using.

If you see Move Photos to Personal Library to Continue Syncing

If you’re a participant in an iCloud Shared Photo Library and the owner’s storage is full, you won’t be able to sync your Personal Library until the Shared Library owner has upgraded their storage plan or reduced the amount of storage they’re using. 

If your photos still aren’t syncing to iCloud

Find out what to do if you can’t see a status message at the bottom of the Photos app that explains why your photos aren’t syncing or why syncing is taking a long time. If you see a Couldn’t Sync [number of items] to iCloud status message, find out how to move these photos to your library

Connect your device to a power source

If your device seems to be stuck on a status message that says Syncing [number of items] to iCloud or Syncing with iCloud…, connect your iPhone or iPad to a power source and to Wi-Fi.

Check your Apple ID

Make sure you’re signed in to iCloud with the correct Apple ID on your device.

Find out how to sign in to iCloud

Check which Library view you’re in

If you’ve set up iCloud Shared Photo Library in iOS 16.1 or later, iPadOS 16.1 or later, or macOS Ventura or later, check which Library view you’re in. When you move photos to your Shared Library, you’ll no longer see them in your Personal Library. You also won’t see photos moved to your Shared Library if you’re on a device with an earlier version of iOS, iPadOS or macOS or if the iCloud Shared Photo Library owner has run out of iCloud storage.

Find out how to switch between your Personal Library and Shared Library

The Both Libraries view selected on an iPhone.

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