Find Apple Customer Numbers, Reseller IDs and Organisation IDs

Find out how to find your number or ID and when to use it with Apple School Manager, Apple Business Manager or Apple Business Essentials.

This article is for system administrators. If you need support, find out how to contact Apple.

When you add your Apple Customer Number or Reseller ID to Apple School Manager, Apple Business Manager or Apple Business Essentials, you can deploy your devices and purchase apps and books in volume.

Find your Organisation ID

After your organisation has been approved for Apple School Manager, Apple Business Manager or Apple Business Essentials, you can find your Organisation ID. If you purchase devices from an Apple Authorised Reseller or wireless service provider, you'll need to provide your Organisation ID to your reseller or service provider. Here's how to look up your Organisation ID:

  1. Log in to Apple School ManagerApple Business Manager or Apple Business Essentials.
  2. Click your name at the bottom of the sidebar, click Preferences, then click Enrolment Information.
  3. Look for your Organisation ID in the Enrolment Information pane.

     


Get your Apple Customer Numbers or Reseller IDs

Whether you purchase your devices from Apple or from a participating Apple Authorised Reseller, find out how to get your Apple Customer Numbers or Reseller IDs.

If you purchased from Apple

When you purchase from Apple, you'll be assigned an Apple Customer Number for your organisation. If you don't know your Apple Customer Number, contact your finance department or Apple Sales.

If you buy Apple devices from an Apple Store, ask the Business Team for your Apple Customer Number.

If you purchased from an Apple Authorised Reseller or wireless service provider

When you purchase from an Apple Authorised Reseller or wireless service provider, they'll give you their Reseller ID. Here's how to look up your Reseller ID:

  1. Contact your Apple Authorised Reseller or wireless service provider. 
  2. Confirm that they support the Automated Device Enrolment feature of Apple School Manager, Apple Business Manager or Apple Business Essentials.
  3. Ask for their Reseller ID.
  4. Provide them with your Organisation ID.

If they don't support these programs, ask them to contact their distributor or Apple account team. If they choose to participate, they'll work with their distributor or Apple to start supporting Automated Device Enrolment.

     


Add your Apple Customer Numbers or Reseller IDs

You can add device suppliers by entering your Apple Customer Numbers or Reseller IDs:

  1. Log in to Apple Business Manager or Apple Business Essentials.
  2. Click your name in the bottom left-hand corner, click Preferences, then click MDM Server Assignment.
  3. Next to Customer Numbers, click Edit.
  4. Enter your Apple Customer Number or Reseller ID.
  5. Click Apply.

If you represent a large organisation, such as a local authority, you may have more than one Apple Customer Number or Reseller ID. You can add multiple Apple Customer Numbers or Reseller IDs when you enrol, or at any time after you've enrolled.

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