iCloud for Windows 11 or later
iCloud for Windows 11 or later works with the May 2019 update of Microsoft Windows 10 or later versions, and has better integration with Microsoft Windows.
If iCloud for Windows 11 or later won't download or install
- You need a Microsoft account to be able to download iCloud for Windows 11 or later. You can create one on the Microsoft website.
- If you can't click the Install button in the Microsoft Store, update your version of Windows to meet the minimum system requirements for iCloud for Windows.
- Find out general upgrade and installation fixes on the Microsoft support site.
If you see a message stating that your computer is missing Media features
Windows Media Player plays the video and audio files on your PC. You need Media Player to install iCloud for Windows. If you've tried downloading iCloud for Windows 11 or later and received a message stating that you need to Install Media Feature Pack to use iCloud, select Download. Then follow the instructions on the next screen.
If you've turned off Windows Media Features, or if your PC didn't come with Windows Media Player, iCloud for Windows won't be installed.
Turn on Windows Media Player
- Go to Control Panel > All Control Panel Items > Programs and Features.
- Click "Turn Windows features on or off".
- Select the box for Media Features to turn it back on.
- Click OK.
If you see a message to restart your PC, restart your computer and then install iCloud for Windows.
If you're in Europe or South Korea and your PC didn't come with Windows Media Player, you can download the Media Feature Pack from the Microsoft website.
If iCloud for Windows 13 relaunches when you click iCloud Passwords
If you've pinned the iCloud Passwords shortcut to your taskbar in earlier versions of iCloud for Windows and then upgraded to iCloud for Windows 13, unpin the iCloud Passwords shortcut, then create a new shortcut from the Start menu.
Download the latest version of iCloud for Windows
To download the latest update, visit the Microsoft Store.
iCloud for Windows 7.x
iCloud for Windows 7.x works with versions of Microsoft Windows 7, 8, 8.1 and early versions of Windows 10. iCloud for Windows 7.x gets maintenance updates only.
If iCloud for Windows 7.x doesn't download or install
- Before trying to install or set up iCloud for Windows 7.x, log in as an administrator.
- Try a different browser. You may need to confirm that you want to run or save the installer.
If you can't find iCloud for Windows 7.x after you've downloaded it
Check your Downloads folder. You can visit your browser's help section to find out how to see recently downloaded files. For example, if you're using Internet Explorer, take a look at this Microsoft article to see how to download files.
If you didn’t see a File Download window
You may need to change the settings for your browser’s pop-up blocker. Check the application's help for steps.
Download the latest version of iCloud for Windows 7.x
To check for updates to iCloud for Windows 7.x, open Apple Software Update on your PC. Apple Software Update automatically checks for updates after you open it, and you can choose which updates you want to install.
You can also download the latest version of iCloud for Windows.
If iCloud for Windows doesn't update in Windows Apple Software Update 2.3, go to Windows Control Panel > Network and Internet > Internet Options. In the Internet Properties dialogue, click the Advanced tab. In the Settings section, under Security, make sure you deselect the "Do not save encrypted pages to disk" tick box. Try to update iCloud for Windows again.
If you still need help
- Make sure you meet the system requirements for iCloud for Windows.
- If you see a "can’t connect to server" message, check your internet connection, then check the System Status page to find out if there are any known issues. If there's an outage or maintenance, try again later.
- After you've downloaded and installed iCloud for Windows, find out how to set it up and use it.
- Can't sign in to iCloud? Find out what to do if you've forgotten your Apple ID password or get help to find your Apple ID username.
- Find out how to check the download and sharing status of a file or folder in iCloud for Windows.