Use Device Enrolment

Device Enrolment lets you automate Mobile Device Management (MDM) enrolment and simplify initial device setup. You can supervise devices during activation without touching them, and lock MDM enrolment for ongoing management.

Check your eligibility

Apple Business Manager and Apple School Manager are available to organisations in supported countries or regions that purchase devices from any of the following channels:

  • Directly from Apple
  • Participating Apple Authorised Resellers
  • Cellular carriers

Device Enrolment works on any of these devices:

  • iOS devices with iOS 7 or later
  • Mac computers with OS X Mavericks 10.9 or later
  • Apple TV devices (4th generation or later) with tvOS 10.2 or later

To add devices that you didn't purchase, like a donated iPad, learn how to manually enrol your devices.

Find your Apple Customer Number or Reseller ID

When you enrol, you’ll need your Apple Customer Number or Reseller ID. If you don’t know it, here’s how to find it:

  • If you purchased your devices from Apple, contact your purchasing agent, finance department or a member of the Apple Sales team and ask for your Apple Customer Number.
  • If you purchased your devices from an Apple Authorised Reseller or a cellular carrier, ask them for their Reseller ID and provide them your Organisation ID. Learn where to find your Organisation ID.

Enrol your organisation or institution

  1. Sign in to Apple Business Manager or Apple School Manager.
  2. Click "Enrol now".
  3. Enter the information for your organisation or institution.

After you enrol, you will receive an email after your information is verified and your enrolment is approved. 

Add your sales information

After your enrolment is approved, sign in to add your sales information.

  1. Sign in to Apple Business Manager or Apple School Manager.
  2. Click Settings, then click Device Management Settings.
  3. Click Edit next to Customer Numbers, enter the information, then click Apply.

Add your MDM server

After you enrol and add your sales information, add your MDM server to Apple Business Manager or add your MDM server to Apple School Manager.

After you add your MDM server, get started with MDM.

Add devices manually

To add iOS devices that you didn’t purchase to Device Enrolment, like a donated iPad, learn how to manually add iOS devices in Apple Configurator 2. After you manually add a device, assign the device to an MDM server in Apple Business Manager or assign the device to an MDM server in Apple School Manager.

Get more help with Apple Business Manager

Get more help with Apple School Manager

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