Find information about your warranty or AppleCare plan

Check if your device is covered and see what kinds of repair and support are included with your coverage. Or find your agreement number, proof of purchase and expiry date.

Check if your device is covered by an AppleCare plan or Apple's Limited Warranty

  1. Go to checkcoverage.apple.com/au
  2. Enter the serial number of the device.
  3. Follow the onscreen instructions.

You can also go to mysupport.apple.com to find out if your device is covered. Sign in with your Apple ID, then choose your device. Learn what to do if the information is incorrect or you can't see your AppleCare plan.

See what your coverage includes

  1. Go to mysupport.apple.com.
  2. Sign in with your Apple ID.
  3. Choose your device. You can see details about the support that you're eligible for — including hardware repairs and technical support.

You can also see coverage details in Settings on your iPhone, iPad or iPod touch. Here’s how:

  1. Open the Settings app.
  2. Tap General.
  3. Tap About.
  4. Tap the name of your AppleCare plan. If you can't see an AppleCare plan, tap Limited Warranty or Coverage Expired for more information.

Check when your coverage expires

  1. Go to mysupport.apple.com.
  2. Sign in with your Apple ID.
  3. Choose your device. The expiry date is listed along with other details about your coverage.

Get the agreement number or proof of coverage

  1. Go to mysupport.apple.com.
  2. Sign in with your Apple ID.
  3. Choose your device. 
  4. Click View Proof of Coverage. If you can't see your proof of coverage, make sure you've set up your Apple ID with two-factor authentication.
Published Date: