Cancel or change the payment method for your AppleCare plan

Make changes to your AppleCare+ plan or AppleCare Protection Plan.

If you pay monthly for your AppleCare plan

To change the payment method that you use for your AppleCare plan, change the payment method that you use with your Apple ID.

To cancel your AppleCare plan, follow the steps for your device. If you Can't see your plan when you try to cancel it, finish setting up your account. If you have finished setting up your account and you still can't see your plan, contact Apple Support.

If you cancel your AppleCare plan, monthly billing can't be renewed. If you're no longer eligible for an AppleCare plan, you can't add it to your device again.

If you paid in full, upfront for your AppleCare plan

Contact Apple Support to cancel your plan. It is helpful to have the AppleCare agreement number, the serial number of the device that the plan covers or your original sales receipt to hand. To get the agreement number and serial number, sign in to My Support.

  • If you cancel your AppleCare plan within 30 days of your purchase date, you’ll get a full refund, minus the value of any service already provided.*
  • If you cancel your AppleCare plan more than 30 days after your purchase, you’ll get a refund based on the percentage of unexpired AppleCare plan coverage, minus the value of any service already provided.*

* The refund guidelines may vary in your country or region. You can find more information about cancelling and refunds in the AppleCare Protection Plan Terms and Conditions or AppleCare+ Terms and Conditions. If you have AppleCare+ with Theft and Loss, you can find more information in the Insurance Documents.

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