Reset Profile Manager

If Profile Manager doesn't work and you want to start again, you can reset it.

This article has been archived and is no longer updated by Apple.

When you reset Profile Manager, all profiles, devices and device groups are removed.

Reset Profile Manager database

  1. Sign in as an administrator. 
  2. Use this Terminal command:
    sudo /Applications/
  3. Enter your administrator password.

Set up Profile Manager again

  1. Open and click Profile Manager. 
  2. Turn on Profile Manager.
  3. Reconfigure Profile Manager.
    • Re-enrol any devices.
    • Set up devices in Profile Manager again.
    • Reassign devices that were assigned to users.
    • Reinvite users who had apps assigned to them.
    • Set up any profiles that were installed on devices.
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