Use a SIM PIN for your iPhone or iPad

Lock your SIM card with a PIN (personal identification number) so that an identification code is required for phone calls and cellular data usage.

To stop other people from using your SIM card to make phone calls or use cellular data, you can use a SIM PIN. Then, every time you restart your device or remove the SIM card, your SIM card will automatically be locked and you'll see "Locked SIM" in the status bar. 

Don't try to guess your SIM PIN. The wrong guess can permanently lock your SIM card, meaning you would need a new SIM card.

Turn your SIM PIN on or off

  1. If you have an iPhone, go to Settings > Cellular > SIM PIN. If you have an iPad, go to Settings > Mobile Data > SIM PIN.
  2. Turn on your SIM PIN or turn it off.
  3. If asked, enter your SIM PIN. If you've never used one, enter the default SIM PIN from your carrier. If you don’t know what the default SIM PIN is, don't try to guess it. Check your carrier's customer service page or the documents that came with your wireless plan. Or you can contact your carrier.
  4. Tap Done.

If you have forgotten or don't know what your SIM PIN is

Never try to guess a SIM PIN or PUK code.* The wrong guess can permanently lock your SIM card, and then you would need a new SIM card. If your device asks for a PIN or code that you don't know, here's what to do:

  1. Contact the carrier that gave you the SIM card. If you aren't sure which carrier to call, remove your iPhone SIM card or iPad SIM card and check the card for the carrier's name or logo.
  2. Ask your carrier to help you unlock your SIM card using the default SIM PIN or PUK code. 
  3. If you can't unlock your SIM card using the SIM PIN or PUK code or if an alert states, "PUK exhausted", ask for a new SIM card.

*If you enter the wrong SIM PIN too many times, your wireless carrier may be able to give you a Personal Unlocking Key (PUK).

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