Connect Apple subscriptions from your wireless service provider or other provider to your Apple Account

If your wireless service provider plan or other provider includes a subscription to an Apple service, connect your subscription to your Apple Account to access your service.

How to connect an Apple subscription to your Apple Account

  1. Your service provider or other provider may send you a text message, email or another link to connect your subscription. Find out what to do if you don’t receive a link from your wireless service provider.

  2. Open the link.

  3. Follow the onscreen steps to sign in to your Apple Account and connect your subscription. If you see a message that says “This subscription is already being used with a different Apple Account”, contact Apple Support to unlink your Apple Account.

    • If you have a Dual SIM phone, you can connect your Apple subscription on your default line.

If you subscribe to Apple TV+ through Amazon Prime

  1. Go to link.apple.com/account/partner/YW1hem9u/login.

  2. Follow the onscreen steps to sign in to your Amazon Account and connect your subscription.

Once connected, you can access your Apple TV+ subscription through the Apple TV app on your devices. To disconnect your Apple Account, manage your account settings through Amazon Prime.

Connecting an Apple TV+ subscription purchased through Amazon Prime to your Apple Account is only supported in certain countries and regions. Apple Accounts for children under 13 cannot be connected to Apple TV+ subscriptions purchased through Amazon Prime.

If you don’t receive a link from your wireless service provider or other provider

Each wireless service provider or other provider may have a different way of helping you connect your subscription to your Apple Account. Try opening the app that the subscription is for. If you’re unsure how to connect your subscription, contact your wireless service provider or other provider for support.

If your subscription is from a wireless service provider

  1. On your iPhone or iPad, open the Settings app.

  2. Tap your name.

  3. Tap Subscriptions.

  4. Scroll until you see your service provider’s name, then tap it.

If you still can’t find a link to connect your subscription, contact your wireless service provider.

If you already have a subscription from Apple

If you’re subscribed to Apple Music, Apple One or another Apple subscription through Apple and your wireless service provider or other provider, cancel one of your subscriptions. You can cancel your subscription from Apple. You can also cancel your subscription through your wireless service provider or other provider.

Subscriptions to Apple services are only available in certain countries and regions through some wireless service providers. Contact your wireless service provider or other provider for more information.

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