Import existing email messages to iCloud Mail from your custom email domain

When you use Custom Email Domain with iCloud Mail, you can import existing email messages from your previous email provider to iCloud Mail and have all of your email in one place.

You can import your existing custom domain email messages only on the web at iCloud.com.

When you import existing email messages:

Your messages appear in a new folder in iCloud Mail with the name of your previous email address.
If you had your mail organised into multiple folders in your previous email account, those folders appear in the new folder.

Before you import your existing email messages to iCloud Mail, check how many messages you're importing and make sure you have enough iCloud storage:

Sign in to your previous email provider to check how much existing mail you'll import.
If you need more space, find out how to manage your iCloud storage.

Not all email providers are currently supported.

Import your existing email messages during Custom Email Domain set up

When you set up your custom domain for iCloud Mail, you can import your existing email messages:

When you choose a default email address, you see the option to Import email.
Select the email address you'd like to import messages from. You can import messages from other email addresses later.
Select Continue to sign in to your previous email account, and follow the onscreen instructions to finish importing your existing messages.

Depending on how many email messages you import, it might take some time before you start to see the imported email.

Import your existing email messages later

Go to iCloud.com
Select Account Settings.
In the Custom Email Domain section, select Manage.
Select the email address that you want to import mail from, scroll down and select the Import Mail button (or select the Add button to import email messages from an additional address).
Follow the onscreen instructions to sign in to your previous email account and import messages.