Report unlawful or harmful content and breaches of online safety codes in Australia

In Australia, you can report unlawful or harmful content that you find on any of Apple’s products or services, or any breach of online safety codes.

What is unlawful or harmful material?

Unlawful or harmful material includes illegal and restricted online content, and other content that violates Apple’s terms of use.

Illegal and restricted online content refers to online content that includes the most seriously harmful content, such as images and videos showing the sexual abuse of children or acts of terrorism, as well as content that should not be accessed by children, such as simulated sexual activity, detailed nudity or high impact violence.

Other types of content that you can report include:

  • Cyberbullying targeted at a child or cyber abuse targeted at an adult

  • Non-consensual intimate images

  • Content that promotes, incites, instructs in or depicts abhorrent violent conduct

Find out more about illegal and restricted online content in Australia

How to report unlawful or harmful content and breaches of online safety codes in Australia

Under the Online Safety Act in Australia, you can report unlawful or harmful content, including illegal and restricted online content that you find on any of Apple’s products or services, or any breach of online safety codes.

Report to third-party provider

If the unlawful or harmful online content appears on a third-party app, content service or unsolicited marketing communication, report it directly to the third-party provider.

Report to Apple

To report unlawful or harmful content that you find on any of Apple's products or services — including illegal and restricted online content or any breach of online safety industry codes — to Apple:

When you submit a report of unlawful or harmful content to Apple, do not submit the actual content (including any images). Your report should provide only a description of the content.

Report to eSafety

You can report illegal or harmful content, including an unresolved complaint that you made to a third-party provider, to the eSafety Commissioner online:

https://www.esafety.gov.au/report

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