Apple Watch Replacement Letter

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Dear Apple Customer,

All AppleCare Service work was performed in an Apple-approved facility to ensure the highest level of quality and reliability. After thorough diagnostic testing on your original Apple Watch, we are sending you a replacement watch (enclosed).*

If your original Apple Watch was covered under its original warranty, this replacement is provided at no charge. If your original Apple Watch was not covered under Apple warranty, your credit card will be charged in the amount quoted to you when you agreed to proceed with this service/evaluation.

Serial Number

Please note that your replacement Apple Watch has a different serial number from your original Apple Watch. Always retain a record of your serial numbers for future reference.


Your replacement Apple Watch assumes the remaining warranty of the original product or a 90-day warranty from the date of replacement, whichever is greater.

Thank you for using AppleCare Service. We wish you continued enjoyment of your Apple Watch.


AppleCare Service

* The original Apple Watch has been exchanged by Apple for a new or refurbished Apple Watch. Any applicable cost is indicated in a separate invoice.