If HomePod isn’t responding, first try to restart it with the Home app. If HomePod still doesn't respond, reset it. You should only reset HomePod when:
- You want to reset HomePod to factory settings.
- You need to send your HomePod in for service.
- You want to sell or give away your HomePod.
Before you begin
If you have two HomePod speakers set up as a stereo pair, you'll need to ungroup the stereo pair before you can reset HomePod.
Reset HomePod with the Home app
- Open the Home app on your iPhone, iPad, or Mac that's signed in with the Apple ID that you used to set up HomePod.
- Tap or click HomePod.
- Select the Settings icon or scroll down to HomePod settings.
- Select Reset HomePod.
- Select Reset.
Press the top of HomePod to reset it
If you can't reset HomePod using the Home app, you can press the top of HomePod to reset it.
- Unplug HomePod or unplug the power adapter for HomePod mini. Wait 10 seconds, then plug HomePod back in.
- Wait 10 seconds, then touch your finger to the top of HomePod and hold it there.
- The white spinning light will turn red. Keep your finger down.
- Siri will say that your HomePod is about to reset. When you hear three beeps, you can lift your finger.
- Remove HomePod from the Home app.
Restore HomePod mini with a Mac or PC
If you can't reset HomePod mini using the Home app, or by pressing the top of HomePod mini, you can restore it. Restoring your HomePod mini resets it and updates it to the latest software.
- Plug HomePod mini into your computer using the USB-C cable that came with it.
- Wait a few seconds. If you're using a Mac, open a Finder window. If you're using a PC, open the latest version of iTunes.
- Select your HomePod when it appears on your computer.
- Click Restore HomePod.
You'll see a notification on your Mac or PC when HomePod is done restoring.