If you can’t dictate text, type accented characters, or select emoji in the Touch Bar of your Mac

These features might not work if you've installed the third-party product Webroot SecureAnywhere.

Webroot SecureAnywhere is made by Webroot Inc. When this software is installed on your Mac using its default settings, you might notice these symptoms:

  • Text that you dictate doesn't appear as expected.

  • You don't see any accented characters when you hold down a letter key.

  • You can't select items such as emoji in the Touch Bar of your MacBook Pro.

Follow these steps to fix the issue:

  1. Click the Webroot SecureAnywhere icon in the menu bar.

  2. Choose Pause Secure Keyboard Entry.

A Webroot support article provides more information about this solution.

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