iPhone Troubleshooting Quick Checks
Start here to troubleshoot any issue
Troubleshooting quick checks for all issues
Try these steps before continuing to issue-specific troubleshooting.
More resources
Read these support articles before continuing to issue-specific troubleshooting.
General
Accessories
Alerts
About the "Trust This Computer" alert message on your iPhone, iPad, or iPod touch
If an "Accessory may not be supported" alert appears on your Apple device
If an alert says Face ID has been disabled on your iPhone or iPad Pro
If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart
Apple Pay
Cellular data
Find wireless carriers and worldwide service providers that offer eSIM service
If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular)
If you can’t activate your iPhone or iPad (Wi-Fi + Cellular)
If you can’t make or receive a FaceTime call on your iPhone or iPad
If you can’t send or receive messages on your iPhone or iPad
If you can’t turn on or sign in to iMessage or FaceTime on your iPhone
If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart
If you see SOS, No Service, or Searching on your iPhone or iPad
Manually update your carrier settings on your iPhone or iPad
Power and charging
Restore
Caution: Following these procedures will result in data loss.