Add or reset verification phone numbers in Apple Business Essentials
All Apple Business Essentials roles require a six-digit verification code along with their Managed Apple ID account password. This verification code, which is sent to a phone number associated with the user account, enhances the security of Apple Business Essentials.
New verification codes are required every 30 days.
When to add a verification phone number
For users having either an Administrator role or a Manager role (for example, Content Manager), you may want to add more than one verification phone number.
Note: Each phone number receives a code that must be entered to verify that specific number. Have all the phones nearby so the codes can be entered.
When to reset a verification phone number
If the user changes phone numbers, you should reset the user account to ask for a new phone number. Accounts that have identical privileges or lesser privileges can be reset only by you.
Add a verification phone number
Go to the Apple ID website and sign in with your Managed Apple ID.
In the Security section, select Edit.
Select “Add a trusted phone number,” enter the phone number, select Text Message or Phone Call, then select Continue.
Enter the six-digit code, then select Verify.
Reset a verification phone number
In Apple Business Essentials, sign in with a user that has the role of Administrator or People Manager.
Select Users in the sidebar, then select or search for a user in the search field. See How to search.
Select the user from the list.
Select , then select Reset.
When the user signs in again, they’re prompted to add a new phone number.