How to top up your transit card on your iPhone
- In the Wallet app, tap your transit card.
- Tap Add money.
- Choose an amount to add to your card and tap Add.
- Choose a card to pay with and complete the transaction with Face ID or Touch ID1.
How to top up your transit card on your Apple Watch
- In the Wallet app, tap your transit card.
- Tap Add Money.
- Follow the instructions on the screen.
How to top up a family member's transit card
If you manage a family member's Apple Watch with your iPhone, you can also add money to the transit card on their Apple Watch. When they make a request, respond and top up their card.
- Tap the request in iMessage.
- Choose an amount to send.
- Tap the send button
.
- Confirm the purchase with Face ID or Touch ID.
If you can't top up your transit card
- Learn what to do if you add money and your balance doesn't update in the Wallet app.
- If you don't see the option to add money, check with your local transit agency to see how you can add money to your transit card in the Wallet app.
- If you can't top up your family member's transit card, check that they haven't removed the card from their Apple Watch.
- If you have questions about or need a refund, contact your local transit agency.
- A Hong Kong-issued Visa, Mastercard, or UnionPay card that you use with Apple Pay is required to purchase or top up an Octopus card in the Wallet app. If you have a credit or debit card that isn't issued in Hong Kong, use the Octopus App for Tourists app instead. A China UnionPay credit or debit card is required to purchase or top up a transit card for China mainland.