About AppleCare service certifications

Learn about AppleCare service certifications, including the 2019 certification programs for iOS technicians and Mac technicians.

Overview of support content

If you are accessing courses through a Global Service Exchange (GSX) account, complete information about AppleCare service certification programs for Authorized Service Providers can be found by logging in to GSX and searching for "About Apple Service Certifications".

To learn more about ATLAS and service exams, review these articles:

How to get a Tech ID
How to access ATLAS
AppleCare Hardware Certifications Frequently Asked Questions (requires access to ATLAS)

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Published Date: August 26, 2020