iPhone Broken Glass Safety
Warning
iPhone displays and some back covers are made of glass. The glass could break if the iPhone is dropped on a hard surface, receives a substantial impact, or is crushed, bent, or deformed. Don’t attempt to remove chipped or cracked glass shards without protection.
Tools
Back protective cover
Cut-resistant gloves
Display protective cover
Heated display pocket
Safety glasses with side shields
Vacuum cleaner
If the iPhone glass is broken, perform the following steps before beginning a repair:
Put on safety glasses with side shields and the cut-resistant gloves.
Use a vacuum cleaner to remove glass pieces from your workspace and the iPhone.
Attach a protective cover to the broken glass to prevent injury or scattering of glass. Each protective cover has a release liner underneath. Slowly pull the release liner out from under the protective cover while pressing the cover onto the enclosure.
Fold the release liner. Use the shiny side of the release liner to firmly press the protective cover onto the broken glass and smooth out any air bubbles.
Wait at least 12 minutes for the bond between the protective cover and the glass to strengthen.
If the back glass is broken, place the iPhone into the heated display pocket.
If the iPhone has any of the following conditions, stop the repair:
There’s no glass or insufficient glass for the protective cover to adhere to.
The protective cover doesn’t adhere to the iPhone.
The iPhone doesn’t fit in the heated display pocket.
You can find a service option at support.apple.com/repair.