iPhone Repair and Service
Where can I get Apple-certified repairs?
You can get Apple-certified repairs and service at an Apple Store or one of our Apple Authorized Service Providers. The technicians at all these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts. The repairs are backed by Apple.
How long will it take?
The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technician needs to send your iPhone to an Apple Repair Center, you'll be notified when it's ready for pickup.
You can repair a cracked iPhone screen at an Apple Store, an Apple Authorized Service Provider, or by sending it to an Apple Repair Center. If you have an AppleCare+ plan, you can use it to cover screen repair.
All of these locations use genuine Apple parts to ensure that your screen works like new after it's repaired. Some locations offer same-day service.
You can get your iPhone battery replaced at an Apple Store, an Apple Authorized Service Provider, or by sending it to an Apple Repair Center. Our authorized locations use genuine Apple parts.
The Apple Limited Warranty covers a battery that fails from a defect in manufacturing, but it doesn't cover batteries that wear out from normal use. The cost to replace a battery depends on your iPhone model and if the issue is covered by warranty, an AppleCare plan, or consumer law.
If your iPhone is covered by an AppleCare plan and the battery holds less than 80 percent of its original capacity, we'll service your product at no charge.
Other iPhone repairs
Do you need a repair for other issues like the Home button or liquid damage?
- If your iPhone issue is covered by the Apple warranty, an AppleCare plan, or consumer law, there's no charge. This does not include accidental damage, which requires a fee.
- If your iPhone has accidental damage and you have AppleCare+ coverage, you can use one of your accidental damage incidents to cover the repair. Each incident of accidental damage coverage is subject to an AppleCare+ service fee or a deductible, depending on your plan, as shown below.
- If your iPhone was damaged and you don't have AppleCare+ coverage, your repair fee will vary, depending on the repair, up to the out-of-warranty fee below. These out-of-warranty prices are for repairs made by Apple. Apple Authorized Service Providers may set their own fees.
Not sure if you're covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.
Other iPhone repair costs in United Arab Emirates
The repair pricing in this chart applies only to service performed by Apple. Apple Authorized Service Providers may set their own prices.
|iPhone model||Other repairs (AppleCare+)||Other damage|
|iPhone 11 Pro Max||AED 349||AED 2329|
|iPhone 11 Pro||AED 349||AED 2129|
|iPhone 11||AED 349||AED 1549|
|iPhone XS Max||AED 349||AED 2329|
|iPhone XS||AED 349||AED 2129|
|iPhone XR||AED 349||AED 1549|
|iPhone X||AED 349||AED 2129|
|iPhone 8 Plus||AED 349||AED 1549|
|iPhone 8||AED 349||AED 1349|
|iPhone 7 Plus||AED 349||AED 1349|
|iPhone 7||AED 349||AED 1229|
|iPhone 6s Plus
||AED 349||AED 1279|
|iPhone 6s||AED 349||AED 1149|
|iPhone 6 Plus||AED 349||AED 1279|
|iPhone 6||AED 349||AED 1149|
|iPhone SE, iPhone 5s,
|AED 349||AED 1049
All prices are in Arab Emirates Dirham (AED) and include VAT.
Genuine Apple Parts are critical to a quality repair. Visit an Apple Store or an Apple Authorized Service Provider to make sure you get your product back working the way it should.
Apple-branded accessories, including the power adapter, are covered by our warranty and consumer law. The Apple-branded accessories that come in the box with your product are also covered by your AppleCare+ plan. For details, contact your carrier, Apple, or an Apple Authorized Service Provider.
Get ready for your repair
Before you get service for your iPhone, you'll need to take a few steps to protect your data, such as making a backup and turning off Find My iPhone.
Your product warranty
The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing defects for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
Our warranty doesn't cover damage caused by accidents or unauthorized modifications. See the warranty for complete details. You can check your coverage status online and update your proof-of-purchase information if there's an error in our records. If our warranty, your AppleCare plan, or consumer law don't cover your repair, you'll pay out-of-warranty fees.
Your country or region might have consumer-protection laws for some repair issues.
Our guarantee after service
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare+ coverage, whichever is longer. We offer this whenever you get service from us or from an Apple Authorized Service Provider. This is in addition to rights provided by consumer law.