Use FaceTime with your iPhone, iPad, or iPod touch

Learn how to use FaceTime to make video and audio calls from your iPhone, iPad, or iPod touch.

An iPhone next to an iPad. Both devices show ongoing FaceTime video calls.

You can use FaceTime over Wi-Fi1 or over cellular on supported iOS or iPadOS devices.2 FaceTime isn’t available or might not appear on devices purchased or used in Saudi Arabia, United Arab Emirates, and Pakistan. However, with iOS 11.3 and later, FaceTime is available on iPhone, iPad, and iPod touch in Saudi Arabia. And with iOS 12.4 or later, FaceTime is available on iPhone, iPad, and iPod touch in Pakistan. Update your device to get FaceTime in Saudi Arabia and Pakistan.

Turn on FaceTime

Open the FaceTime app and sign in with your Apple ID. You can also do this from Settings > FaceTime. 

An iPhone showing the FaceTime settings screen, with FaceTime turned on.

If you're using an iPhone, FaceTime automatically registers your phone number.

If you're using an iPhone, iPad, or iPod touch, you can register your email address:

  1. Open the Settings app.
  2. Tap FaceTime, then tap Use your Apple ID for FaceTime.
  3. Sign in with your Apple ID.

Make a FaceTime call

To make a FaceTime call, you need the person's phone number or registered email address. There are a few ways to make a FaceTime call:

An iPhone showing the Phone app during a call with Jane Appleseed. The FaceTime button is in the second row of icons in the center of the screen.

  • In the FaceTime app, tap the plus button  and type the person's phone number or email address. Tap the number or address, then tap Audio  or Video .
  • If you have the person's phone number or email address saved in your Contacts,3 you can start typing their name and tap the name when it appears. Then tap Audio  or Video 
  • You can also start a FaceTime video call from your iPhone during a phone call. Tap the FaceTime icon in the Phone app to switch to FaceTime.

Answer a FaceTime audio call with call waiting

When another call comes in—either a phone call or another FaceTime audio call—you can choose one of these options:

An iPhone showing an incoming call during an ongoing call. The End & Accept, Decline, and Hold & Accept buttons are at the bottom of the screen. 

  • End & Accept: End the current call and accept the incoming call.
  • Hold & Accept: Accept the incoming call and put the current call on hold. 
  • Decline: Decline the incoming call.

Become a Memoji in FaceTime

On an iPhone X or later, or an iPad with Face ID, you can create a Memoji to match your personality and mood, then use the Memoji during a FaceTime video call:

An iPhone showing someone using a unicorn Memoji on their face during a FaceTime call. 

  1. Open the FaceTime app and make a call. 
  2. When the call starts, tap the effects button .
  3. Tap the Memoji that you want to use.
  4. Continue your FaceTime call with your customized Memoji, or tap the X button  to continue without a Memoji or go back to the FaceTime menu.

To change your Animoji or Memoji, or to remove it during a FaceTime call, repeat steps 2–4.

Take Live Photos in FaceTime

With iOS 12.1.4 and later, and iPadOS, you can capture moments with your friends and family using Live Photos during a FaceTime video call. Here's how:

  1. Start a FaceTime video call. 
  2. Tap the shutter button  to take a photo.
  3. Go to your Photos app to find the photos you saved.

To save FaceTime Live Photos, all participants need iOS 12.1.4 or later, or iPadOS. Not all features of FaceTime Live Photos are available with earlier versions of iOS. FaceTime Live Photos doesn’t work with iOS 11.

Get help with FaceTime

1. You can use FaceTime on any of these devices on Wi-Fi: iPhone 4 or later, iPad Pro (all models), iPad 2 or later, iPad mini (all models), and iPod touch 4th generation or later (only iPod touch 5th generation or later support FaceTime audio calling).

2. With a cellular data plan, you can also use FaceTime without Wi-Fi on any of these devices: iPhone 4s or later, iPad Pro (all models), and iPad (3rd generation or later).

3. When you tap a person's contact information, FaceTime tries to connect using any FaceTime-enabled numbers or addresses that you have stored for that person. To avoid placing calls to unintended recipients, make sure that your contacts are accurate and don't contain old or unused information.

Published Date: