Apple Watch Express Replacement Service

Replace your Apple Watch quickly with AppleCare+

What is Express Replacement Service?

Express Replacement Service is a benefit of your AppleCare+ coverage. It’s exclusively available through AppleCare+. If your Apple Watch is eligible, we can send you a replacement before you return your original product to us. We'll include packaging to return your product.

Contact Apple to set up Express Replacement Service
Learn more about Apple Watch service
Check your service and support coverage

How much does Express Replacement Service cost?

If you order Express Replacement Service through your AppleCare+ plan, there’s no fee for the express delivery. Any fees you might pay will be for the replacement Apple Watch. 

Some issues might be covered under the Apple Limited WarrantyAppleCare+, or consumer law, in which case there’s no fee to replace your product. If your Apple Watch has accidental damage, you’ll pay an AppleCare+ excess fee, as shown below. 

Model AppleCare+ excess fee
Apple Watch,
Apple Nike+
65 €
Apple Watch Hermès,
Apple Watch Edition
75 €

If you’ve already used both incidents of accidental damage that come with AppleCare+, you’ll pay an out-of-warranty fee for your replacement, as shown on our pricing page. 

See Apple out-of-warranty fees

How do I return my original product?

We’ll send your replacement Apple Watch with shipping materials and instructions. Your replacement will have factory settings. Return your original Apple Watch to us within 10 business days of your request to avoid paying late fees.

Before you return your Apple Watch to us, be sure to

  • Charge your Apple Watch.
  • Unpair your Apple Watch from your iPhone.
  • Remove your band and keep it along with your charging cable and other accessories. You’ll need these after your Apple Watch service.
  • Make sure you know your Apple ID and password.

Unpair your Apple Watch and iPhone
Read the Apple privacy policy

What are the charges on my credit card?

When you request Express Replacement Service, we put a temporary authorization on your credit card to cover the full replacement value of your product. This authorization will expire if:

  • Your repair is covered under warranty, AppleCare+, or consumer law. Depending on the issue and your coverage, you might still need to pay an out-of-warranty or excess fee, and;
  • We receive your original product on time. In that case, you won’t pay late fees or replacement value (see below).

Late fees and replacement value fees - Germany

When we send you a replacement Apple Watch through Express Replacement Service, you need to return your originally purchased product to us within 10 business days. If we don’t receive it after 10 days, we'll charge you the full replacement value, as shown below. 

If we receive your original Apple Watch late (between 10-20 business days), we’ll remove the full replacement value charge from your credit card. You'll pay only the late fee and any applicable repair or excess fees.

If your Apple Watch is inoperable after unauthorized modifications or if we never receive it, we’ll charge you the full replacement value.

Apple Watch Series 4 Express Replacement Service late fees

Model Late fee
Replacement value
Apple Watch Series 4 (GPS) Aluminum 40mm  60 € 429 €
Apple Watch Series 4 (GPS) Aluminum 44mm 75 € 459 €
Apple Watch Series 4 Nike+ (GPS) 40mm 60 € 429 €
Apple Watch Series 4 Nike+ (GPS) 44mm 75 € 459 €
Apple Watch Series 4 (GPS + Cellular) (Aluminum) 40mm 85 € 529 €
Apple Watch Series 4 (GPS + Cellular) (Aluminum) 44mm 100 € 559 €
Apple Watch Series 4 Nike+ (GPS + Cellular) 40mm 85 € 529 €
Apple Watch Series 4 Nike+ (GPS + Cellular) 44mm 100 € 559 €
Apple Watch Series 4 (GPS + Cellular) (Stainless Steel) 40mm  145 € 699 €
Apple Watch Series 4 (GPS + Cellular) (Stainless Steel) 44mm  170 € 749 €
Apple Watch Series 4 Hermès 40mm  445 € 1.299 €
Apple Watch Series 4 Hermès 44mm 570 € 1.549 €

Apple Watch Series 3 Express Replacement Service late fees

Model Late fee Replacement value
Apple Watch Series 3 (GPS) 38mm 30 € 299 €
Apple Watch Series 3 (GPS) 42mm 45 € 329 €
Apple Watch Series 3 Nike+ (GPS) 38mm 30 € 299 €
Apple Watch Series 3 Nike+ (GPS) 42mm 45 € 329 €
Apple Watch Series 3 Nike+ (GPS + Cellular) 38mm 50 € 399 €
Apple Watch Series 3 Nike+ (GPS + Cellular) 42mm 65 € 429 €
Apple Watch Series 3 (GPS + Cellular)
(Aluminum) 38mm
50 € 399 €
Apple Watch Series 3 (GPS + Cellular)
(Aluminum) 42mm
65 € 429 €
Apple Watch Series 3
(GPS + Cellular)
(Stainless Steel) 38mm
110 € 559 €
Apple Watch Series 3
(GPS + Cellular)
(Stainless Steel) 42mm
135 € 609 €
Apple Watch Series 3 Hermès 38mm 430 € 1.199 €
Apple Watch Series 3 Hermès 42mm 455 € 1.249 €
Apple Watch Series 3 Edition (Ceramic) 38mm 225 € 1.279 €
Apple Watch Series 3 Edition (Ceramic) 42mm 250 € 1.329 €

Apple Watch Series 1 & 2 Express Replacement Service late fees (2nd generation)

Model

Late fee

Replacement value

AppleWatch Series 1 (Aluminum)
38mm
0 € 209 €
AppleWatch Series 1 (Aluminum)
42mm
15 € 239 €
Apple Watch Series 2 (Aluminum)
38mm
30 € 299 €
Apple Watch Series 2 (Aluminum)
42mm
45 € 329 €
Apple Watch Nike+
38mm
30 € 299 €
Apple Watch Nike+
42mm
45 € 329 €
Apple Watch Series 2 (Stainless Steel)
38mm
135 € 529 €
Apple Watch Series 2 (Stainless Steel)
42mm
160 € 579 €
Apple Watch Hermès
38mm
460 € 1.179 €
Apple Watch Hermès
42mm
485 € 1.229 €
Apple Watch Edition (White Ceramic)
38mm
200 € 1.229 €
Apple Watch Edition (White Ceramic)
42mm
225 € 1.279 €

Apple Watch Express Replacement Service pricing (1st generation)

Model

Late fee

Replacement value

Apple Watch Sport
38mm

0 €

209 €

Apple Watch Sport
42mm

20 €

249 €

Apple Watch
38mm

110 €

479 €

Apple Watch
42mm

135 €

529 €

Apple Watch Hermés
38mm

445 €

1.149 €

Apple Watch Hermès
42mm

470 €

1.199 €

Apple Watch Edition
38mm

2.720 €

8.329 €

Apple Watch Edition
42mm

3.755 €

10.399 €

Prices are in euro and include VAT. Your replacement Apple Watch will be new or equivalent to new. Apple reserves the right to change the late fee or replacement value on this web page from time to time.

Learn more about Apple Watch service
See Apple Watch out-of-warranty fees