Beats Repair and Service

  

Accidental damage

If your product was damaged or your repair isn’t covered by the Apple Limited WarrantyAppleCare+, or consumer law, you might be able to repair or replace it for an out-of-warranty fee. 

See pricing for accidental damage

Battery service

Batteries are consumable parts that sometimes fail because of a defect or because they wear out through normal use.  The Apple Limited Warranty covers a defective battery, but it doesn’t cover wear from normal use.

If your battery has a manufacturing defect and it's covered by our warranty, AppleCare+, or consumer law, we'll service it for no additional cost. If your battery issue isn't covered, we offer out-of-warranty battery service for a fee.

If you have AppleCare+ for Headphones, it offers replacement coverage if your eligible Beats headphone or earphone battery holds less than 80 percent of its original capacity.

See pricing for battery service

Is your Beats product covered by AppleCare+?

AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee.

If you don't have AppleCare+, you'll pay the out-of-warranty fee for that type of repair.

Product AppleCare+ Service Fee
Eligible Beats headphones and earphones* $ 29

*Beats EP, Beats Pro, Beats Solo Pro, Beats Solo3 Wireless, Beats Studio3 Wireless, BeatsX, Powerbeats Pro, Powerbeats3 Wireless, and Powerbeats only.

Not sure if you're covered? Check if you have AppleCare+ coverage by entering your Beats product's serial number.

Learn more about AppleCare+

Express Replacement Service

Express Replacement Service is a benefit of your AppleCare+ plan.

Learn more about Express Replacement Service for Beats