If Final Cut Camera isn't working

Learn what to do if Final Cut Camera won't open, won't record, or isn't operating as expected in other ways.

Before proceeding, make sure to back up existing videos that have been recorded with Final Cut Camera and connect your device to a power source.

If you’re using Final Cut Camera with Live Multicam in Final Cut Pro for iPad, learn what to do if Live Multicam isn’t working.

Try these steps in order

After trying each step in this list, test Final Cut Camera again to see if you've fixed your issue. If you're having trouble with recording video, record a short test clip after each step.

  1. Restart devices

  2. Disconnect external devices

  3. Check system requirements

  4. Make sure the app is working as expected

  5. Remove and reinstall Final Cut Camera

Restart devices

Restart all the devices you're using with Final Cut Camera by turning them off, then turning them back on.

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Disconnect external devices

If an external device like a microphone or storage device is connected to your device, disconnect it:

  1. Turn off the iPhone oriPad you're troubleshooting.

  2. Disconnect any external devices external storage devices or microphones.

  3. Turn the iPhone or iPad on.

If the issue occurs only when a particular external device is connected, you might need to update or service the device. Contact the manufacturer for support.

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Check System Requirements

Make sure your devices meet the Final Cut Camera minimum system requirements.

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Make sure the app is working as expected

Check the Final Cut Camera section of the Final Cut Pro for iPad User Guide for help with the Final Cut Camera app. You can review how to use the features of Final Cut Camera and search for key terms shown in the app, alerts, alert icons, or error messages.

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Remove and reinstall Final Cut Camera

When you remove the Final Cut Camera app from your device, any videos you recorded to internal device storage are permanently deleted.

  1. Try to complete all active projects that include videos you recorded with Final Cut Camera.

  2. If you haven't already, make sure to back up existing videos that have been recorded with Final Cut Camera.

  3. Touch and hold the app on the Home Screen and tap Remove App.

  4. Open the App Store app and tap or your picture at the top right, then tap Apps and tap My Apps.

  5. Find Final Cut Camera in the list, then tap .

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