iOS: Wi-Fi settings grayed out or dim
In rare instances, the setting to turn on Wi-Fi on your iPhone, iPad, or iPod touch may appear grayed out or dim. You may see the following when you tap Settings > Wi-Fi.
If this occurs, you can't turn Wi-Fi on, and when you try to turn Wi-Fi on, your device won't respond. If you're using iOS 7, Wi-Fi may appear to turn on and off in Control Center, but Wi-Fi won't respond.
Follow these steps to resolve the issue:
- Restart your iOS device.
- Make sure that airplane mode is off by tapping Settings > Airplane Mode.
- Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
- Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.