Archived - iTunes: Error 11333 when connecting to iTunes Store or activating iPhone

Products Affected

iPhone, iTunes

This article has been archived and is no longer updated by Apple.

Symptoms

When attempting to connect to the iTunes Store or activate your iPhone, you may see the following error message:

"iTunes could not connect to the iTunes Store. An unknown error occurred (11333)."

Resolution

Update to iTunes 7.5 or later to resolve this issue.

    Windows: Choose Help > Check for Updates.
    Mac: Choose iTunes > Check for Updates.
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