iTunes for Windows: Possible iTunes Store errors

  • Last Modified: August 14, 2009
  • Article: TS1424
  • Old Article: 93431

Symptoms

Check here for a list of documents that describe error messages that might appear when you try to use the iTunes for Windows iTunes Store.

If you're using a Mac, check this document for possible errors.

Products Affected

iTunes Store, iTunes 7 for Windows, iTunes 8 for Windows

Resolution

"An Unknown Error occurred (-39)" iTunes for Windows: Error -39 When You Try to Download Purchased Music
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
iTunes for Windows: -3221 error displays when accessing the iTunes Store iTunes for Windows: -3221 error displays when accessing the iTunes Store
iTunes Store reporting error -3259 iTunes Store reporting error -3259
"There was an error downloading your purchased music. An unknown error occurred (-50)." iTunes Store: Error (-50) when downloading purchased content
Error 3001, -42110, 5103 when downloading movie rentals iTunes Store: Error 3001, -42110, 5103 when downloading movie rental
iTunes Store reporting error -9808 Unknown error alert message when connecting to the iTunes Store
Error 9807 while updating iPhone or iPod touch Update and restore alert messages on iPhone and iPod touch
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