Languages

Archived - iTunes Store: Cannot sign in with an expired or cancelled AOL account

This article has been archived and is no longer updated by Apple.

Symptoms

You may see the following message when trying to sign in to the iTunes Store with your AOL account:

Resolution

If your AOL account has been cancelled or has expired, it will need to be converted to an Apple ID. You can click the Create Apple Account button to do this yourself. Follow the prompts to complete the conversion.

Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
Last Modified: Oct 18, 2013
Helpful?
Yes
No
Not helpful Somewhat helpful Helpful Very helpful Solved my problem
Print this page
  • Last Modified: Oct 18, 2013
  • Article: TS1299
  • Views:

    382006
  • Rating:
    • 53.0

    (1085 Responses)

Additional Product Support Information

Start a Discussion
in Apple Support Communities
See all questions on this article See all questions I have asked