Archived - iTunes Store: Cannot sign in with an expired or cancelled AOL account

This article has been archived and is no longer updated by Apple.


You may see the following message when trying to sign in to the iTunes Store with your AOL account:


If your AOL account has been cancelled or has expired, it will need to be converted to an Apple ID. You can click the Create Apple Account button to do this yourself. Follow the prompts to complete the conversion.

Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
Last Modified: Oct 18, 2013
  • Last Modified: Oct 18, 2013
  • Article: TS1299
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