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• iPod: No power or frozen

  the iPod by holding down the Menu and Center buttons for 10 seconds. If the Apple logo appears on the display, connect the iPod to a computer and verify that it appears in iTunes and can play music. If the iPod appears in iTunes and can play music, no further troubleshooting is needed.
  http://support.apple.com/kb/TS1404

• How to adjust the VoiceOver speaking rate for your iPod

  After installing VoiceOver Kit version 1.2 in combination with iTunes 9 or later, the speaking rate of voice clips on your iPod shuffle (3rd generation) or iPod nano (5th generation) may sound too fast or too slow . This could occur if your computer Speech settings have been modified from the default Normal settings for the speaking rate.
  http://support.apple.com/kb/TS3017

• Resetting iPod shuffle

  HT2270 Improper disconnection could cause iPod to be unresponsive HT1477
  http://support.apple.com/kb/HT1655

• iPod: How to use the Screen Lock

  When an iPod is locked, you must enter the combination to unlock the screen. This feature is different from the Hold switch in that the Hold switch only prevents iPod from turning on accidentally—not keeping snoops out.
  http://support.apple.com/kb/HT1350

• iPhone and iPod touch: Unable to restore

  If you have tried to restore your iPhone or iPod touch using iTunes and are unable to do so, try the following steps to force the device into recovery mode. Symptoms that may have occurred with an unsuccessful restore may include a frozen screen—either at the Apple logo or some other application—or the device may repeatedly reset.
  http://support.apple.com/kb/HT1808

• iPhone and iPod touch: Frozen and unresponsive

  Try forcing an application to close To force an application to close, follow these steps: iPhone or iPod touch running iPhone OS 3.0 or later
  http://support.apple.com/kb/TS1445

• iPhone 3GS and iPod touch (Late 2009)*: Tips and tricks when using Voice Control

  For best results when you re using headphones with a built-in microphone, let the cord with the built-in microphone hang freely. Avoid holding the cord with the microphone or bringing it closer to your mouth. When the headphones are in your ear and the cord dangles freely, the microphone is in the optimum position.
  http://support.apple.com/kb/HT3597

• Purchasing iPhone 3.1 (or later) Software Update for iPod touch

  Once you purchase the iPhone 3.1 (or later) Software Update for iPod touch, iTunes will begin downloading the software to install on your iPod touch. Note that the download make take longer on slower Internet connections (the download is approximately 250 MB). To learn more about the update process that installs the software on your iPod touch, review the following article:
  http://support.apple.com/kb/HT2052

• What to do if iPod touch, original iPhone, or iPhone 3G won't transfer photos to your computer

  When trying to transfer your snapshots from iPod touch, the original iPhone, or iPhone 3G to your computer, your photo management software may tell you that there are no photos to transfer even though there are new pictures on the device. The iPod touch or iPhone will not transfer photos to your computer if the device is locked and you are using a passcode. If you want to transfer photos, simply unlock your device to transfer photos.
  http://support.apple.com/kb/TS1499

• iPhone and iPod touch: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password

  If you have a version of iPhone OS earlier than 3.1, the text of the message may vary depending on your email provider, and can include POP Locked or POP busy . Some email providers also limit how often an email account may be accessed to once every ten minutes or longer and give a similar message.
  http://support.apple.com/kb/TS2621