Mac OS X v10.6: About incompatible software

  • Last Modified: September 21, 2009
  • Article: HT3258

Summary

Mac OS X v10.6 Snow Leopard is designed to protect your Mac from certain incompatible software that can quit unexpectedly or cause other issues in Mac OS X v10.6.

When you install Snow Leopard or migrate to Snow Leopard, known-incompatible software is moved to a folder named Incompatible Software on your hard drive.

Snow Leopard also prevents known-incompatible software from opening.  If you see an "Incompatible software" message, contact the software's vendor or visit their website for a later, compatible version.

Products Affected

Mac OS X 10.6

Software restricted during installation and migration

During installation, Snow Leopard moves known-incompatible software to a folder named Incompatible Software at the root level of the hard drive. If you see this folder on your Mac, use the table below to check with the software vendor to see if any Mac OS X v10.6 Snow Leopard-compatible updates are available.

 

Parallels Desktop

2.5 and earlier

Parallels

http://www.parallels.com/

VirusScan

8.6

McAfee

http://www.mcafee.com/

Norton AntiVirus

11.0

Norton

http://www.norton.com/

Internet Cleanup 5

5.0.4

Smith Micro

http://www.smithmicro.com/

Application Enhancer

2.0.1 and earlier

Unsanity

http://www.unsanity.com/

AT&T Laptop Connect Card

1.0.4, 1.0.5, 1.10.0

AT&T

http://www.att.com/

launch2net

2.13.0

Nova Media

http://www.novamedia.de/

iWOW plug-in for iTunes

2.0

SRS

http://www.srslabs.com/

Missing Sync for Palm Sony CLIE Driver

6.0.4

Mark Space

http://markspace.com/

TonePort UX8 Driver

4.1.0

Line 6

http://www.line6.com/

ioHD Driver

6.0.3

AJA

http://www.aja.com/

Silicon Image SiI3132 Drivers

1.5.16.0

Silicon Image

http://www.siliconimage.com


Software restricted from opening

After installation if you try to open ("launch") software known to quit unexpectedly, Snow Leopard will prevent the application from opening and you will receive a dialog notifying you of the incompatibility. If you see such a dialog on your Mac, use the table below, then check with the software vendor to see if any Mac OS X v10.6 Snow Leopard-compatible updates are available.
 

Parallels Desktop

3.0

Parallels

http://www.parallels.com/

VirusBarrier X4

10.4.4 and earlier

Intego

http://www.intego.com/

PASW Statistics 17

17.0.2

SPSS

http://www.spss.com/

Director MX 2004

10.2

Adobe

http://www.adobe.com

EyeTV

3.0.0 to 3.1.0

Elgato

http://www.elgato.com/

Ratatouille

1.1

THQ

http://www.ratatouillevideogame.com/

AirPort Admin Utility for Graphite and Snow

4.2.5

Apple

http://www.apple.com/


Printing and scanning software

During installation, your printing and scanning software will be upgraded to Snow Leopard-compatible versions if upgrades are available. Incompatible software may be removed during the upgrade. For information about supported printer and scanner models, see this article.

Important: Mention of third-party websites and products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the selection, performance or use of information or products found at third-party websites. Apple provides this only as a convenience to our users. Apple has not tested the information found on these sites and makes no representations regarding its accuracy or reliability. There are risks inherent in the use of any information or products found on the Internet, and Apple assumes no responsibility in this regard. Please understand that a third-party site is independent from Apple and that Apple has no control over the content on that website. Please contact the vendor for additional information.

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