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Archived - Power Mac G4: How to Open the CD/DVD Tray

This article explains how to open the CD/DVD tray of Power Mac G4 (QuickSilver), Power Mac G4 (QuickSilver 2002), and Power Mac G4 (Mirrored Drive Doors) computers.

Note: When following the steps below make sure that there is power to the computer and to the Apple Pro Keyboard and Apple Pro Mouse.

This article has been archived and is no longer updated by Apple.

Mac OS 9.2

  • Press the Eject key on Apple Pro Keyboard
  • To open the second optical drive on a Power Mac G4 (Mirrored Drive Doors) computer, press Option-Eject on the Apple Pro Keyboard.
  • Open the Eject application found in the Eject Extras folder. The Eject Extras folder is located in the Apple Extras folder on the CD.
  • Click the iTunes eject button (see Figure 1).
  • Hold down the mouse button when you hear the startup sound as the computer restarts.
  • Start up from Mac OS X and customize the toolbar with an eject button.


Figure 1 iTunes Eject button (circled in red)


Mac OS X

  • In the Finder, Choose View > Customize Toolbar. In the window that appears, drag the Eject button to the toolbar, then click Done. Select the disc you want to eject in the Finder window, then click the Eject button in the toolbar.
  • Press the Eject key on the Apple Pro Keyboard.
  • To open the second optical drive on a Power Mac G4 (Mirrored Drive Doors) computer, press Option-Eject on the Apple Pro Keyboard.
  • If you have a keyboard without an eject key, press F12 (under Mac OS X 10.1 and later). Note: You must press the F12 key longer to prevent the tray from accidentally opening.
  • Click the eject button in iTunes (illustrated in Figure 1).
  • Hold down the mouse button when you hear the startup sound as the computer restarts.
  • Start up from Mac OS 9.2 and follow the options in the section above.


If the computer is not responding

  • Restart the computer and hold down the mouse button when you hear the startup sound.
  • Restart the computer, hold down the Option key, and use the startup manager to open the tray.
  • Choose a different operating system in the startup manager, and eject the CD using the steps above.
  • Insert a paper clip into the manual eject hole, which is located on the bottom right or left side of the drive (depending on the model), under the bezel. A paper clip inserted into this hole unlatches the drive. Next, bend the paper clip into a hook and put it under the drive's tray. You should be able to pull the tray out at this point.
  • During startup, press and hold the Command-Option-O-F key combination to enter Open Firmware, type "eject cd" in lower case letters, then press return.
Last Modified: Nov 29, 2011
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  • Last Modified: Nov 29, 2011
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