Languages

Transfer content from an iPhone, iPad, or iPod touch to a new device

You can use iCloud or iTunes to transfer content from your current iPhone, iPad, or iPod touch to another device.

Use iCloud Backup

Follow these steps if both your devices use iOS 5 or later and you have an iCloud account. If not, please follow the iTunes steps below.

You can use iCloud Backup to back up your previous device and then restore the backup to a new device. Your saved messages, email accounts, photos, notes, and other personal settings will be transferred to your new device.

See more about iCloud Backup.

Turn on iCloud Backup

Start by backing up your old device to iCloud:

  1. Go to Settings > iCloud > Storage & Backup.
  2. Turn on iCloud Backup.

You may want to connect to power and turn Wi-Fi on.

Turn on iCloud Backup circled

Back up now

iCloud backs up your device once a day. To back up your device before you transfer content:

  1. Go to Settings > iCloud > Storage & Backup.
  2. Tap Back Up Now.
  3. Wait until the backup finishes. How long it will take depends on how big the backup is and how fast your Internet connection is.

Back Up Now circled

Set up your new device

When the backup of your old device is finished, turn on your new device. Follow the setup assistant, which will ask you to choose these things:

  • Your language and country
  • Whether to enable Location Services
  • A Wi-Fi network

If you've already set up your device, you can reset it so that you can go through the iOS Setup Assistant again and restore from your backup. Tap Settings > General > Reset > Erase All Content and Settings. Do this only if you already have a backup.

Restore from iCloud Backup

When you're asked to set up:

  1. Choose Restore from iCloud Backup.
  2. Tap next.
  3. Enter your Apple ID and password.

Set Up iPhone

Choose the backup

Choose the backup of your old device and tap Restore. Wait until the device finishes restoring from the backup.

How long it will take depends on how big the backup is and how fast your Internet connection is.

Choose backup screen

Sync other content from iTunes

When the restore finishes, your device will restart. You should connect the device to iTunes to sync data that isn't in the backup (such as music, videos, or apps that you didn't purchase from the iTunes Store or the App Store ). To change the type of content that syncs, click the syncing tabs in iTunes.

Enter your passwords

When you're restoring an iCloud backup to a new device, you'll need to enter your password for your Apple ID, email and other accounts, and voicemail. If you've forgotten your voicemail password, contact your carrier.

Learn more

Use iTunes

If you don't have an iCloud account or you just want to keep a backup on your computer, you can use iTunes to back up and transfer content on your device.

Get ready

Install the latest version of iTunes on your computer and the latest version of iOS on your original device.

You can't install a backup of a newer version of iOS onto devices that are using earlier versions of iOS. If your backup came from a device that has a newer version of iOS installed, update your new device before you transfer your data. For help, see Unable to restore from a backup of a newer iOS device.

Back up and transfer

First, back up your old device using iTunes. You can also encrypt the backup so that it remembers the passwords for your email, Wi-Fi, and more when you transfer to the new device. Otherwise, you can re-enter these passwords on the new device.

Then transfer your data from your device to your computer.

Back Up Now circled

Remove your SIM card

If your device has a SIM card, use the SIM-extractor tool or a paper clip to remove the SIM from your old device and insert it into your new device. Or if your carrier gave you a new SIM card, use that instead.

SIM card location

Set up the new device

When the backup of your old device is finished, turn on your new device. Follow the setup assistant, which will ask you to choose these things:

  • Your language and country
  • Whether to enable Location Services
  • A Wi-Fi network

If you don’t have a Wi-Fi or cellular data connection, you can also activate by tapping Connect to iTunes.

Restore the backup

When prompted to set up your device, select Restore from iTunes Backup.

Set Up iPhone screen

Connect to iTunes

Connect your new device to iTunes, using the same computer you used to back up your current device. iTunes will ask you to restore from backup or set up as new. Select the backup of your old device and choose Continue.

If the progress bar in iTunes pauses for a while, wait until the restore finishes.

Sync other content

When the restore finishes, your device restarts, and then it's ready for you to use.

Keep your device connected to iTunes to sync content that isn't in the backup (such as music, videos, and apps). To change the type of content that syncs, click the syncing tabs in iTunes.

Syncing

Enter your passwords

If you restored from an unencrypted backup, you'll need to enter the password for your Apple ID, email and other accounts, and voicemail. If you've forgotten your voicemail password, contact your carrier.

Learn more

Last Modified: Jul 18, 2014
Helpful?
Yes
No
  • Last Modified: Jul 18, 2014
  • Article: HT2109
  • Views:

    1366174
  • Rating:
    • 20.0

    (1 Responses)

Additional Product Support Information

Start a Discussion
in Apple Support Communities
See all questions on this article See all questions I have asked