OS X Mavericks: Unable to log in with AuthenTec TrueSuite installed
You might not be able to log in if your user account has a password, and AuthenTec TrueSuite software is installed with "Fingerprint Log On" enabled.
- Log in as a user with a blank password, or reset a user’s password as an admin to allow them to log in.
- Connect the USB fingerprint scanner (the device that came with the AuthenTec TrueSuite software).
- Navigate to Apple menu () > System Preferences > TrueSuite > Options.
- Disable “Fingerprint Log On”.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
Last Modified: Sep 11, 2014