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iAd Producer 4.1: iAd Producer quits unexpectedly on first sign-in to iAd Server

Symptoms

The first time a user attempts to sign in or upload to the iAd Server, iAd Producer will quit unexpectedly. Subsequent attempts to Sign In or Upload should work.

Resolution

Ensure that all work is saved before attempting to sign in to iAd Server. Sign In, allow the program to quit, and then proceed to upload.

  1. Save any work in the open project.
  2. Sign In to iAd Server using the File menu (File > Sign In).
  3. Allow iAd Producer to quit.
  4. Reopen iAd Producer.
  5. Upload the project to the iAd Server (File > Upload to iAd Server).

 

Last Modified: Oct 3, 2013
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  • Last Modified: Oct 3, 2013
  • Article: TS5236
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