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iOS 7: Supervised device becomes unsupervised after updating to iOS 7

Symptoms

Some supervised iOS 6 devices may no longer be supervised after updating to iOS 7.

Resolution

For devices that have not yet been updated to iOS 7, upgrade from iOS 6 to iOS 7.0.3 or later. The devices remain supervised using this upgrade path.

 

Last Modified: Mar 25, 2014
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  • Last Modified: Mar 25, 2014
  • Article: TS5233
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