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iTunes in the Cloud: Purchases may display incorrect information or play back incorrect content

Symptoms

In some cases, when you view the following types of content using iTunes in the Cloud, iTunes 11 may display incorrect information or may play back incorrect content:

  • Music
  • Movies
  • TV shows

Resolution

Install the latest version of iTunes (11.0.5 or later).

Open iTunes and check for updates:

  • Mac: Choose iTunes > Check for Updates
  • Windows: Choose Help > Check for Updates

Note: If iTunes continues to display incorrect information or to play incorrect content from iTunes in the Cloud, please delete the content and download it again.

Last Modified: Aug 16, 2013
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  • Last Modified: Aug 16, 2013
  • Article: TS5164
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