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Archived - Apple TV: Unable to access Movies, TV Shows, or other iTunes features after updating

This article has been archived and is no longer updated by Apple.

Symptoms

After updating to Apple TV Software 5.2, attempting to use the following features may result in Apple TV unexpectedly returning to the main menu:

  • Movies
  • Music
  • TV Shows
  • Other iTunes Store features

Resolution

Update to Apple TV Software 5.2.1 or later.

This document will be updated as more information becomes available.
Last Modified: Oct 18, 2013
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  • Last Modified: Oct 18, 2013
  • Article: TS4526
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