Languages

Archived - Apple TV: Unable to access Movies, TV Shows, or other iTunes features after updating

This article has been archived and is no longer updated by Apple.

Symptoms

After updating to Apple TV Software 5.2, attempting to use the following features may result in Apple TV unexpectedly returning to the main menu:

  • Movies
  • Music
  • TV Shows
  • Other iTunes Store features

Resolution

Update to Apple TV Software 5.2.1 or later.

This document will be updated as more information becomes available.
Last Modified: Oct 18, 2013
Helpful?
Yes
No
Not helpful Somewhat helpful Helpful Very helpful Solved my problem
Print this page
  • Last Modified: Oct 18, 2013
  • Article: TS4526
  • Views:

    107593
  • Rating:
    • 34.0

    (1696 Responses)

Additional Product Support Information

Start a Discussion
in Apple Support Communities
See all questions on this article See all questions I have asked