Apple TV: Unable to access Movies, TV Shows, or other iTunes features after updating

Products Affected

Apple TV (2nd generation), Apple TV (3rd generation)

Symptoms

After updating to Apple TV Software 5.2, attempting to use the following features may result in Apple TV unexpectedly returning to the main menu:

  • Movies
  • Music
  • TV Shows
  • Other iTunes Store features

Resolution

Update to Apple TV Software 5.2.1 or later.

This document will be updated as more information becomes available.
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