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Mountain Lion, Mail: Exchange account messages may temporarily not appear

Symptoms

Messages in your Exchange inbox or other Exchange mailboxes may not appear as expected.

Resolution

As a workaround:

  1. Quit Mail and then open it again.
  2. While Mail is checking for new Exchange messages, do not select any other mailboxes--allow Mail to finish downloading and indexing your messages before you select another mailbox.
    You can choose Window > Activity to monitor progress.
This document will be updated as more information becomes available.
Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
Last Modified: Feb 25, 2013
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  • Last Modified: Feb 25, 2013
  • Article: TS4507
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